Sustainability

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, you will be prompted to activate your Secure Key when you log on.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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Contributing to communities

Our community investment programme focuses on education and the environment across three areas: supporting and enabling donations to charity; supporting access to education, life skills and entrepreneurship; cultural understanding and encouraging volunteering.

Contributing to communities

At HSBC, we recognise the value of education and the life-changing opportunity it can bring. Education is also an essential building block to driving economic development, helping to create thriving communities and inspiring young people to achieve their potential.

Our education programmes, collectively known as the Young People Programme, reaches over 41,000 young people in the UK through 13 programmes supported by an investment of £14 million a year. Here are just two of the programmes HSBC supports -

The Opportunity Partnership

We believe skills development and job opportunities are essential to help address the issue of youth unemployment. In 2013, HSBC created the three year, £30 million Opportunity Partnership working with four specialist charities - Catch22, St Giles Trust, The Prince's Trust and Tomorrow's People - to help 25,000 of the most disadvantaged young people in the UK get their lives on track. In the first year of the Partnership, we have helped over 9,000 16 to 25 year olds into education, training and employment. To find out how we are helping, watch our video.

The Prince's Trust Fairbridge programme

In 2012, HSBC launched its flagship community investment programme donating £5 million over five years to The Prince's Trust Fairbridge programme. Helping 3,000 vulnerable young people to achieve their potential, the Fairbridge programme focuses on 13 to 17 year olds who have either been excluded or are in danger of being excluded from school back into education, training and ultimately employment. In the first year of the programme, HSBC fully funded 441 young people and 9 Outreach Development Workers who have recruited over 500 young people onto the programme, smashing the programme target of 161 and providing volunteering opportunities for 120 HSBC employees who gave their time and support to deliver the money management and employability workshops and experience a day in the life of Fairbridge. Seventy-five per cent of young people who went through the programme in 2012 went on to education, training or employment.

As well as our corporate charitable donations, we operate a number of programmes to help our employees and our customers donate to charity.

In 2006, we were the first bank to offer you the facility to donate to charity at our ATM machines.

Since then, nearly £1.5 million has been donated through HSBC cash machines to UK charities. In 2013, over £190,000 was donated to the current six national charities through ATMs and online, as well as over £386,000 to Disasters Emergency Committee (DEC) Philippines Typhoon Appeal.

How to give at an ATM

  1. Select 'donate to charity' option on the menu
  2. Choose from the following charities; Alzheimer's Society, British Heart Foundation, Cancer Research UK, Dogs Trust, Great Ormond Street Hospital and Macmillan Cancer Support.

How to give online

  1. Log on to either Personal or Business Internet Banking
  2. Select Make a Payment > Charities/Appeals

Our six national charities are selected by our employees every two years. The next vote will take place in summer 2015 to select our partners for 2016/17.

Local projects

We believe it's important to support employees working on our UK national programmes and local grassroots projects.

Volunteering opportunities for our national programmes such as the Opportunity Partnership and HSBC Water Programme, and local registered projects are available for employees to sign up to on 'Get Involved'.

Any employee engaged in a local project that provides volunteering opportunities for Bank employees and has a positive, lasting impact is able to apply for funding to 'Supporting Our Community Committee' for their chosen registered charity to help run the project. Supported projects include building sensory gardens in schools, supporting local environmental projects, such as city farms, working with schools and universities on a 'Stockmarket' project and helping with refurbishments.
In 2013, 82 local projects were approved for funding, receiving nearly £500,000, with the help of 1,715 HSBC volunteers who gave nearly 17,000 hours of their own time.
HSBC employees are entitled to one day's paid leave each year to participate in a volunteering activity with a UK-registered charity community organisation.

HSBC UK Economy Explained

This website provides a practical guide to the current economic developments and is about the economy today rather than economic theory. Untangle some of the mysteries of the real world and find out about the performance of the British economy over the last 40 or so years.

  • Regular commentaries produced by HSBC's leading economists will keep you in touch with the latest global developments and hot topics.
  • Latest statistics from a wide range of official sources, charts and diagrams bring contemporary economic issues to life and provide relevance to the real world.
  • Soundbites at the start of each chapter, for a quick overview.
Find out more