HSBC Merchant Services – Online debit and credit card processing – Secure ePayments

How it works in summary:

(The following is an example of the process for HSBC Merchant Services' 'Part integrated (CPI) solution')

1. Your customer accesses your website, places an order for goods / services by adding them into their shopping basket and proceeds to checkout.
2. Their order is then encrypted. They are then passed to the Secure ePayments server on the HSBC Merchant Services' website to complete their card payment.
3. Your customer then provides their card details, which are security checked and verified with their card issuer. Additional card security is provided by both Verified by Visa and MasterCard® SecureCode™ for all registered cards.
4. Once the order and payment is completed, your cardholder will be transferred back to your website, so you can issue a receipt and advise them of delivery details.
5. You will now be able to access the administration system that sits behind this facility to check and fulfil your orders.

The benefits:

1. Access to the profitable and fast growing Card Not Present (CNP) market, providing you with new sales opportunities.
2. HSBC Merchant Services' fraud management department identifies potentially fraudulent transactions, allowing you to make an informed decision on what action to take. HSBC Merchant Services' proactively manage fraud settings for you, giving you the ongoing benefit of their knowledge and fraud management expertise.
3. Heightened customer confidence in your site – payment is handled by HSBC Merchant Services.
4. Customer confidence is proven to drive up transaction values.
5. Customers are much more likely to purchase from you again.
6. Your customers enjoy a full shopping experience where the entire transaction takes place securely online.

Which shopping baskets integrate with HSBC Merchant Services' online debit and credit card processing solutions?