Contact HSBC
Product & service information
| Business bank accounts – Starting a business | 0800 731 8904 (from outside the UK call us on +44 1226 275370) | Textphone 18001 0800 028 3516 |
| Business bank accounts – Moving to HSBC | 0800 032 1770 (from outside the UK call us on +44 1226 275008) | Textphone 18001 0800 028 3516 |
| - Order a Paying in Book | UK: 0800 111 4610 Overseas: +44 207 088 2528 |
Textphone 18001 0800 028 3516 |
| Savings & surplus funds | 0800 731 8911 | Textphone 18001 0800 028 3516 |
| Finance & borrowing | ||
| - Overdrafts & loans | 0800 731 8932 | Textphone 18001 0800 028 3516 |
| - Equipment Finance | 0800 328 1410 | |
| - Invoice Finance | 0800 731 8939 | Textphone 18001 0800 028 3516 |
| - Commercial Mortgages | 0800 731 8908 | Textphone 18001 0800 028 3516 |
| Supply Invoice Finance Schemes | 01903 825 004 | |
| Cards & payments | ||
| Commercial Card | ||
| - New card applications | 0800 731 8918 (from outside the UK call us on +44 1226 706009) | Textphone 18001 0800 028 3516 |
| - Existing customers and general enquiries | 08456 076 434 (from outside the UK call us on +44 1226 260050) | Textphone 18001 08457 125 563 |
| HSBC Merchant Services – Card Processing | ||
| - New customers and applications in progress | 0800 731 8921* | Textphone 18001 0800 028 3516 |
| - Existing customers | 0845 702 3344* | Textphone 18001 0800 028 3516 |
| Small Business Insurance | ||
| - New and existing customers, plus general enquiries | 0800 389 2815 | Textphone 18001 0800 028 3516 |
| International | ||
| - Trade Services | 0800 783 1300 | Textphone 18001 0800 028 3516 |
Customer service
| General enquiries | ||
| - Order a Paying in Book | UK: 0800 111 4610 Overseas: +44 207 088 2528 |
Textphone 18001 0800 028 3516 |
| - Existing HSBC (Commercial Cards) | 08456 076434 | Textphone 18001 08457 125 563 |
| - Existing HSBC (Commercial Cards) | 08456 076434 | Textphone 18001 08457 125 563 |
| - Existing HSBC (Business Cards) | 08456 023100 | Textphone 18001 08457 125 563 |
| - New to HSBC (Business Telephone Banking) | 08457 404 142 (from outside the UK call us on +44 1226 260 878) |
Textphone 18001 08457 125 563 |
| - Existing HSBC (Business Telephone Banking) | 08457 606 060 (from outside the UK call us on +44 1226 260 878) |
Textphone 18001 08457 125 563 |
| - Personal | 08457 404 404 | Textphone 18001 08457 125 563 |
| - Non HSBC Bank customers (Personal) | 08456 040 626 | Textphone 18001 08457 125 563 |
| Business Internet Banking | 0845 602 2014 (from outside the UK call us on +44 1792 496 941) |
Textphone 18001 08457 125 563 |
| HSBC Business Network | Feedback in the Feedback Forum | Email: network.admin@hsbc.com |
| HSBC Merchant Services – Card Processing | ||
| - New customers and applications in progress | 0800 731 8921 | Textphone 18001 0800 028 3516 |
| - Existing customers | 0845 702 3344* | Textphone 18001 0800 028 3516 |
| How to complain | ||
| Make a complaint | 0800 881 155 | |
| General feedback | ||
| Give us your feedback | ||
Specialist expertise
| Multicultural Banking | Contact a Multicultural Commercial Banking expert |
| Franchising | Contact a franchising expert |
| Agriculture | Contact an agricultural expert |
| Professionals | Contact a professionals expert |
| UK Inward Investments | Contact an UK Inward Investments expert |
| Global Markets Centres | Find a Global Markets Centre |
| Commercial Finance Brokers | Contact your local Business Development Manager |
Location finder
| HSBC branches | Find your local branch |
| Commercial Centres (for Businesses with annual turnover of below £25 million) | Find our Commercial Centres |
| Corporate Banking Centres (for Businesses with annual turnover of £25 million plus) | Contact A Corporate Banking expert |
With the exception of numbers marked with an asterisk *, lines are open 8am to 10pm every day (except Christmas Day, Boxing Day and New Year's Day). To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call.
* Lines are open 9am to 5pm Monday to Friday (excluding public holidays).
** Lines are open 8am to 11pm Monday to Saturday, 10am to 5pm Sunday, 10am to 4pm public holidays and closed Christmas Day.
