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Contact HSBC

Product & service information

Business bank accounts – Starting a business 0800 731 8904 (from outside the UK call us on +44 1226 275370) Textphone
18001 0800 028 3516
Business bank accounts – Moving to HSBC 0800 032 1770 (from outside the UK call us on +44 1226 275008) Textphone
18001 0800 028 3516
- Order a Paying in Book UK: 0800 111 4610
Overseas: +44 207 088 2528
Textphone
18001 0800 028 3516
Savings & surplus funds 0800 731 8911 Textphone
18001 0800 028 3516
Finance & borrowing
- Overdrafts & loans 0800 731 8932 Textphone
18001 0800 028 3516
- Equipment Finance 0800 328 1410
- Invoice Finance 0800 731 8939 Textphone
18001 0800 028 3516
- Commercial Mortgages 0800 731 8908 Textphone
18001 0800 028 3516
Supply Invoice Finance Schemes 01903 825 004
Cards & payments
Commercial Card
- New card applications 0800 731 8918 (from outside the UK call us on +44 1226 706009) Textphone
18001 0800 028 3516
- Existing customers and general enquiries 08456 076 434 (from outside the UK call us on +44 1226 260050) Textphone
18001 08457 125 563
HSBC Merchant Services – Card Processing
- New customers and applications in progress 0800 731 8921* Textphone
18001 0800 028 3516
- Existing customers 0845 702 3344* Textphone
18001 0800 028 3516
Small Business Insurance
- New and existing customers, plus general enquiries 0800 389 2815 Textphone
18001 0800 028 3516
International
- Trade Services 0800 783 1300 Textphone
18001 0800 028 3516

Customer service

General enquiries
- Order a Paying in Book UK: 0800 111 4610
Overseas: +44 207 088 2528
Textphone
18001 0800 028 3516
- Existing HSBC (Commercial Cards) 08456 076434 Textphone 18001 08457 125 563
- Existing HSBC (Commercial Cards) 08456 076434 Textphone 18001 08457 125 563
- Existing HSBC (Business Cards) 08456 023100 Textphone 18001 08457 125 563
- New to HSBC (Business Telephone Banking) 08457 404 142
(from outside the UK call us on +44 1226 260 878)
Textphone 18001 08457 125 563
- Existing HSBC (Business Telephone Banking) 08457 606 060
(from outside the UK call us on +44 1226 260 878)
Textphone 18001 08457 125 563
- Personal 08457 404 404 Textphone 18001 08457 125 563
- Non HSBC Bank customers (Personal) 08456 040 626 Textphone 18001 08457 125 563
Business Internet Banking 0845 602 2014
(from outside the UK call us on +44 1792 496 941)
Textphone 18001 08457 125 563
HSBC Business Network Feedback in the Feedback Forum Email: network.admin@hsbc.com
HSBC Merchant Services – Card Processing
- New customers and applications in progress 0800 731 8921 Textphone 18001 0800 028 3516
- Existing customers 0845 702 3344* Textphone 18001 0800 028 3516
How to complain
Make a complaint 0800 881 155  
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With the exception of numbers marked with an asterisk *, lines are open 8am to 10pm every day (except Christmas Day, Boxing Day and New Year's Day). To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call.

* Lines are open 9am to 5pm Monday to Friday (excluding public holidays).

** Lines are open 8am to 11pm Monday to Saturday, 10am to 5pm Sunday, 10am to 4pm public holidays and closed Christmas Day.