HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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Our Balance Transfer offer

HSBC Credit Card
  • 0% interest on balance transfers for 32 months
    Applies on balances transferred within the first 60 days of account opening*
  • 1.4% fee applies on Balance Transfers
    Minimum £5. Applies on balances transferred within the first 60 days of account opening*
  • 0% interest on purchases for 3 months
  • No annual fee

* At the end of the promotional period, Balance Transfers and Purchases will revert to the standard variable rate.

Check your eligibility


Representative example

Representative APR

18.9% APR

Purchase rate

18.9% pa

Based on assumed credit limit of:


More credit card details


Manage your card online

No annual fee

Additional card


24/7 worldwide assistance

Summary Box

Using your card

Apply securely online in less than ten minutes.


Help, guidance and support


Get an instant answer to some of the questions you may have around the HSBC Credit Card.

Manage your card online

My credit card has been lost or stolen. What do I do?

How do I activate my card?

How do I make a balance transfer?

Can I change my credit card limit?

Get in touch

Call us

Give our friendly team a call on 0800 032 4735

Textphone contact numbers

Lines are open 8am to 10pm every day except Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Chat face-to-face

If you'd prefer to see one of our team, pop into your nearest branch.

Find a branch

Have you considered these?


Give yourself the flexibility to cope with unexpected expenses by agreeing a fee free formal overdraft.

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Existing HSBC customer? You could borrow from £500 to £5,000 and choose how much you want to repay each month.

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Personal loan

HSBC current account customers can apply to borrow between £1,000 and £25,000

Find out more