HSBC Advance Bank Account: added benefits | HSBC Bank UK

 

The benefits

HSBC Advance is available for a monthly fee of £12.95. It has an initial 12 month contract and is then renewable monthly.

 

Worldwide Travel Insurance1

When you open your account you'll get Worldwide Travel Insurance for you and your family, provided you are a resident of the UK, the Channel Islands or the Isle of Man, you are registered with a local doctor and liable to pay local tax and you have been resident there for at least 6 months and you are under 70 years of age. Find out what's covered.

HSBC Advance travel insurance is provided by Aviva Insurance Limited.

 

Roadside Breakdown Assistance2

The policy covers breakdowns that occur at your home address or on the road within the UK, the Channel Islands or the Isle of Man. Cover is personal to the account holder so even if you don't drive, you are covered as a passenger in an eligible vehicle. Find out what's covered.

HSBC Advance Enhanced Roadside Breakdown Assistance is administered by Allianz Global Assistance, a trading name of Mondial Assistance (UK) Limited.

 

Travel safety assistance from red24™

If you're thinking of heading off the beaten track, red24™ can give you tailored advice to help plan your trip. They'll provide you with a security briefing and any important contact details you might need.

Once you're on your trip, they can send you text and email updates along the way so you'll always know about any weather warnings, civil unrest and so on.

This benefit also covers your partner and any children up to age 22 - so if your son or daughter plans to travel before starting university, this service can help put your mind at rest. Visit www.red24.com/hsbcadvance for more information.

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Identity theft advice

The experts at red24™ can provide you with a comprehensive range of security advice services. As an HSBC Advance customer you'll have direct access to their team of specialists.

If you experience ID theft, they can answer your questions, provide support, guide you through your next steps - and in serious cases one of the specialists will even visit you at home or your workplace to assist you with your case in person. red24™ now also offers the preventative identity theft feature, Equifax Identity Watch™ to help you feel more in control of your finances. Visit www.red24.com/hsbcadvance for more information.

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Preferential terms on mortgages, overdrafts and savings

As an HSBC Advance customer, we're not just interested in meeting your needs today, we'd also like to help you prepare for tomorrow. To help you plan for your future, we'll offer you preferential rates on a range of products to help you get to where you want to go (subject to status).

Your home may be repossessed if you do not keep up repayments on your mortgage.

 

Emergency assistance

As an HSBC Advance customer, if you lose your cards or money while you're abroad, you can get emergency cash at any of our 7,000 plus global branches worldwide subject to HSBC authorisation. Simply identify yourself to the team at the local branch as an HSBC Advance customer and they will contact us here in the UK to authorise your money transfer.

 

Money-saving travel and leisure offers

HSBC Advance isn't just about meeting your banking needs. We've also got some great travel and leisure discounts for you and your family to enjoy.

To see what's available, visit our offers website. These offers are updated regularly so make sure you check back often so you don't miss out.

 

The essentials

 

Team of HSBC Advance Specialists available 24/73

You can speak to a member of our dedicated team of HSBC Advance specialists based in the UK any time, day or night, just by calling us and successfully identifying and verifying yourself in our automated service. They can answer any queries you may have and help you get the most from your account. If you simply want to check your available balance, pay bills, transfer money or get details of your recent transactions, you can do so quickly and easily via our automated service.

 

HSBC Advance Contactless Visa Debit Card

Your HSBC Advance Contactless Visa Debit Card gives you instant access to your money whenever you need it. You can use your card to pay for goods and services wherever you see the Visa sign. This includes 29 millions shops, hotels, restaurants and other outlets in the UK, and across over 160 countries.

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Internet Banking

When you lead a busy life, Internet Banking is a real time-saver. It lets you make payments, pay bills and transfer money quickly, easily and securely, whenever and wherever you are.

You can access six years of statement history in just a few clicks. You can even choose to switch off your paper statements altogether and receive them electronically instead. Our secure internet banking service is subject to scheduled maintenance periods. Find out more about Internet Banking .

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Mobile Banking and text alerts

Smartphone owners can download HSBC Fast Balance for a quick and easy way to view your current account balance and last six transactions. Our Text Banking service is an effortless way to keep an eye on your account as any information you request is sent straight to your mobile.

You can receive weekly or monthly mini-statements on the day of your choice, showing your balance and your five most recent transactions. You can also choose to receive text alerts for certain events, such as when your balance falls beneath a specified amount or when a lump sum has been deposited in your account. Text Banking is only available to UK residents. Text alerts are currently not available to residents of the Channel Islands and the Isle of Man. Find out more about our Text Banking Service .

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Access and manage your worldwide HSBC accounts online

With a single log-on using Global View you can access your worldwide HSBC accounts in over 30 countries around the world.

Simple and convenient, you can make Global Transfers from your eligible UK HSBC bank accounts for a fee of £5 per transaction.

Global View and Global Transfers are not available in all countries. Before you can make a Global Transfer your accounts will need to be linked. Foreign currency exchange rates may apply.

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Additional services

 

Emergency assistance

As an HSBC Advance customer, if you lose your cards or money while you're abroad, you can get emergency cash at any of our 7,000 plus global branches worldwide subject to HSBC authorisation. Simply identify yourself to the team at the local branch as an HSBC Advance customer and they will contact us here in the UK to authorise your money transfer.

 
 

Expert advice and an annual review

Making your hard-earned money work hard for you isn't easy. It can often take expert advice and with HSBC, that's exactly what you can get.

All HSBC customers have the option to arrange a no-obligation review with one of our advisers. And if you find it helpful, they'll conduct annual check-ups to help keep your financial plans on track and adjust them if your circumstances have changed. Find out more and book a financial review.

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Currency

Order commission-free foreign currency on amounts between £100 and £2,500.

For your convenience we stock Euros and Dollars in over 1200 of our branches, plus cash in up to 67 currencies available for next day delivery.

Order online , in branch or by telephone. Call 0800 032 4700. Lines are open 8am - 10pm every day except Christmas Day, Boxing Day and New Year's Day.

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Help with your finances

We can give you tips on making the most of your money. And if you're having trouble paying your bills, we can help you work out what to do. More on help with your finances .

 

Switching service

We can automatically transfer your existing Direct Debits and standing orders to your new HSBC current account. And if you use our switching service we can offer you an interest and charge free overdraft for up to three months taking into account your existing Direct Debits and standing orders subject to our usual credit assessment criteria.

Please note:

  • We rely on the organisations you pay by Direct Debits to change their records and respond in a timely manner to our requests.
  • We also rely on your previous bank or building society to respond within agreed timescales.
  • Your employer/pension provider is responsible for changing their records (following your advice) and paying your salary or pension into your new account.
  • Your old bank should, within a reasonable time, refund any charges or interest that you had to pay to the old bank due to a delay or mistake made during the switching process.
  • If you wish to switch your savings to HSBC, simply open a savings account with us and then transfer the balance from your original savings provider.

More on our switching service .

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Conditions

1 Policy Terms and Conditions apply. Only available to residents of the UK, the Channel Islands or the Isle of Man aged under 70.

2 Policy Terms and Conditions apply. The policy covers you in eligible vehicles. Please note that for accounts opened before 1 October 2012, breakdowns within 1/4 mile from your home are not covered. If you are interested in Home Start, please call us on 08457 404 404 to discuss your options.

3 Calls answered 24 hours a day provided you successfully identify and verify yourself using our automated telephone service. Our Telephone Banking and Internet Banking Services are subject to scheduled maintenance periods. To help us continually improve our service, and in the interests of security, we may monitor and/or record your calls with us.

4 Using your Debit Card abroad: The exchange rate that applies to any foreign currency debit card payments (including cash withdrawals) is the wholesale market rate used by VISA applying on the day the conversion is made plus our foreign exchange charge, which is currently 2.75% of the applicable VISA wholesale rate. We will make the conversion and deduct the payment from your account once we receive details of the payment from VISA, at the latest the next working day. Details of the current wholesale market rates can be obtained by calling us on the usual telephone numbers, set out in the table before Section 1 of the General Terms.

Transaction fees: There is no transaction fee for using your Debit Card to pay for goods and services abroad (eg in shops or restaurants).

Cash machines: Some cash machine operators may apply a direct charge for withdrawals from their cash machines and this will be advised on screen at the time of withdrawal.