Security Centre


Helping you stay safe online

We're here to help you protect your finances, all day, every day.

Security key

Secure Key

The new HSBC Secure Key is designed to make sure only you can access your personal information online.

Trusteer Rapport

Get Trusteer Rapport

See how Trusteer Rapport protects you against fraud and your identity when you bank online - download Trusteer Rapport.

Help protect your personal internet banking

Card security

Credit card

Take a look at the ways to help keep your cards safe.

Find out more

Report a problem

Hand with a mouse

Having some security issues? Read what actions you need to follow.

Find out more

Do you have a question?

Ask Olivia

Sorry, our 'Virtual assistant' only works if you have javascript enabled. If you have a question for us and can't view this tool, please call us on 08457 404 404. Lines are open 8am to 10pm everyday.

Calls may be monitored or recorded for quality and training purposes.

Need to speak to us?

Give our friendly team a call on:

08456 002 290

Textphone 18001 08457 125 563
Lines are open from 8am to 8pm every day except for Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

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