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HSBC in Wales

Welcome to HSBC in Wales

Welcome to HSBC in Wales

HSBC's philosophy is one of global strength through local country management, supporting local business requirements and customs. In Wales, this outlook has enabled us to proactively respond to the needs of our local communities.

We're committed to the life, culture and people of Wales and our aim is to embrace the Welsh language throughout all our branches in Wales, and, by doing so, provide the highest quality of service to our customers.

You can also read our Welsh version of this page if you prefer.

Our Welsh Language service

  • A number of our branches in Wales offer a full translation service. Any customer correspondence received in Welsh will be responded to in Welsh
  • All members of staff who speak Welsh can be identified in branch by the Welsh emblem on their name badge
  • If you'd like to speak to a team member in Welsh, we can provide a call back from a Welsh speaker within 3 working days. Call us on 03457 404 404 to request a call back, and a colleague will be able to help you
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