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Welcome to HSBC in Wales

HSBC's commitment to Wales and the Welsh Language

HSBC's philosophy is one of global strength through local country management, supporting local business requirements and customs. In Wales this outlook has enabled us to proactively develop our bilingual policy, to respond to the needs of the local marketplace.

At HSBC we're committed to the life, culture and people of Wales, as a Welsh speaker myself it's our policy to treat the Welsh and English languages with parity throughout all our branches in Wales, and, by doing so, provide the highest quality of service to our customers.

HSBC in Wales

Interested in finding out more? Read more about our .

You can also find out about our commitment to and projects we undertake with the . And for those who would like to join our team, you can also find out about .

Banking services in Wales

HSBC provides a comprehensive range of business and personal banking services throughout its network of branches in Wales.

We pride ourselves on supporting the Welsh language, both in written and spoken format. Our communicates our plans. Examples of where we actively promote the Welsh language include:

  • Bilingual branch signage.
  • Merchandising and Literature.
  • Branch personalised stationery.
  • Cash machine screens.
  • Paying-in machines screens.
  • Statement machine screens.
  • Self-service machinery screens.

The bank positively encourages the use of Welsh in the workplace, and this includes both branches and Customer Service Centres.

You can call our Welsh Language Line on 03457 030304. There are many other ways to contact us. .

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