HSBC Premier: international benefits | HSBC UK

 

Emergency assistance worldwide

As a Premier customer, you're not just with a UK bank, you're with an international bank - which is why you can enjoy preferential service in any of our worldwide branches. If anything unexpected happens you'll receive the emergency assistance you need. For example, if your credit cards are lost or stolen, we can replace them within 36 hours. Or if your cash is lost or stolen, we can arrange up to $2,000 emergency cash transfer.

If you're calling from outside the UK, phone +44 1226 260 260. Our 24-hour telephone banking is subject to scheduled maintenance periods. To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call with us.

Globally linked-up online banking

Whether moving overseas, or simply travelling for business or pleasure, HSBC Premier offers worldwide linked-up banking services in over 30 countries around the world. You can access and manage your worldwide HSBC accounts online with a single log-on using Global View and make transfers (free from transaction charges) between them. Have a look at our Global View banking demo.

Global View and Global Transfers are not available in all countries. Before you can make a Global Transfer your accounts will need to be linked. Foreign currency exchange rates may apply.

Moving abroad and expat banking

If you're moving abroad, you can get your overseas HSBC Premier account up and running before you leave for your new country. You can apply for credit cards with similar limits to those you currently enjoy from HSBC in the UK. And you can transfer your HSBC credit history so you won't lose your spending power. All subject to status, local laws and terms and conditions.

If you're living and working abroad, our HSBC Premier offshore banking service could help you to grow your wealth and maximise the opportunities open to you. HSBC Bank International, based in Jersey, provides an award-winning offshore banking service that can give your savings the freedom to grow in a safe and stable home

Depending on your circumstances, banking offshore may also open up potential tax efficiencies available to you. With financial experts also based in Hong Kong, Miami, Dubai and Singapore, we have extensive reach and experience in maximizing the benefits for our international customers.

To open an offshore and/or foreign bank account, call our International Banking Centre in the UK on 0845 607 6706 (call +44 20 7991 7414 from overseas).

Please note, our banking services across each country can vary significantly due to local legal and regulatory constraints. Our UK International Banking Centre will explain how we can help meet your particular needs. Lines are open 9am to 5pm Monday to Friday (UK time).

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Travel safety advice

If you're travelling for business, pleasure or planning to move abroad, red24™ can give you tailored advice to help plan your trip. They'll provide you with a security briefing and any important contact details you might need. Once you're on your trip, they can send you text and email updates along the way so you’ll always know about any weather warnings, civil unrest and so on..

This benefit also covers your partner and any children up to age 22 – so if your son or daughter plans to travel before starting university, this service can help put your mind at rest. Visit the red24 website for more details.


1For new customers, lines are opened 8am to 10pm every day including Bank Holidays. For quality purposes, calls may be monitored or recorded.