Advance Travel Insurance: HSBC advance insurance | HSBC UK


HSBC Advance Travel Insurance

We're looking out for you today, tomorrow and beyond which is why you enjoy the benefit of HSBC Advance Travel Insurance. Our cover gives you, your partner and any dependent children worldwide protection, so we're here to help whether you're having a long weekend in the UK, camping in Europe or sightseeing in America. HSBC Advance Travel Insurance is provided by Aviva Insurance Limited. Policy terms and conditions apply

Please note: holidays in the UK, Channel Islands and Isle of Man will only be covered if they include two or more consecutive nights stay in pre-booked holiday accommodation.

Are you eligible for HSBC Advance Travel Insurance? Check the full details

What's covered?

Standard policy features Policy limits per person per trip Excesses per person per incident
Cancelling Your Trip £5,000 £50 (maximum £100 for 2 or more persons)
Missed International Departure £1,000 NIL
Delayed Departure After Check In £50 each 12 hour period (maximum £250) NIL
£5,000 for abandonment after 24 hours £50 (maximum £100 for 2 or more persons)
Abandonment £5,000 £50 (maximum £100 for 2 or more persons)
Emergency Medical and Associated Expenses £10,000,000 £50
Holiday Disruption £25 each 24 hour period (maximum £500) NIL
Personal Accident £50,000 NIL
(£1,000 for death if aged under 16)
Personal Liability £2,000,000 £100
Enforced Stay Abroad £100 each 24 hour period (maximum £1,500) NIL
£1,000 towards the cost of return
Legal Expenses and Advice £50,000 NIL
Hijack £50 each 24 hour period (maximum £1,000) NIL
Mugging £50 each 24 hour period (maximum £1,000) NIL
Catastrophe Cover £750 NIL
Pet Care £25 each 24 hour period (maximum £250) NIL
Emergency Travel Documents Expenses £750 NIL
Personal Money £500  including £300 cash or bank notes (£100 cash or bank notes for under 16 years of age) £50
Delayed Baggage £150 NIL
Baggage Cover £1,500 including £400 maximum limit for valuables. (£300 single article, pair or set of articles) £50
Winter Sports Cover £500 £50

What's not covered?

  • Pre-existing medical conditions unless accepted in writing by the Insurer
  • Leisure activities not listed in the policy document
  • Missed departure on any connecting flights and missed international departure due to strike if the date of strike is known at the time of booking
  • Winter sports above the 31 days maximum stated on annual policies
  • Business trips which involve manual work or dealing with the public
  • Claims for death, injury, illness or disability are not covered if they result from the misuse of alcohol or drugs

Please note, all trips must begin and end in the UK, the Channel Islands or the Isle of Man.

What you should know before you apply

Download the HSBC Advance Travel Insurance full policy booklet

Download PDF
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Making a claim

Contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.

Here are the answers to the most common questions about our Travel Insurance policies.

Travel Claims Line

01243 621 408

Lines open 8am to 6pm Monday to Thursday and Friday 8am to 5.30pm
Calls may be monitored or recorded.

Customer services

08457 404 404

Lines open 8am to 10pm every day (excluding Christmas Day, Boxing Day and New Year's Day)
Calls may be monitored or recorded.

Medical assessment

01243 218 426

Lines open 8am to 9pm Monday to Sunday (closed Christmas Day, Boxing Day and New Years Day)
Calls may be monitored or recorded.