LifeChoices Insurance claims: claim, renewal, cancelling | HSBC UK

 

Making a claim

If you need to make a claim, contact our helpline numbers for assistance as soon as you can, quoting your policy number if possible.

Life Cover claims

0845 745 6125*

Lines open 8am to 6pm Monday
to Friday (excluding public holidays).
Calls may be monitored or recorded.

Income Cover claims

0845 745 6125*

Lines open 8am to 6pm Monday
to Friday (excluding public holidays).
Calls may be monitored or recorded.

Critical Illness Cover claims

0845 745 6125*

Lines open 8am to 6pm Monday
to Friday (excluding public holidays).
Calls may be monitored or recorded.

What you'll need to hand when making a claim

  • Policyholder's name
  • Policy Number (if possible)

Customer Services

To amend or upgrade your policy, please call:

0845 745 6125*

Lines open 8am to 6pm Monday to Friday (excluding public holidays).

If you'd like to cancel your
policy, call:

0845 745 6125*

Lines open 8am to 6pm Monday
to Friday (excluding public holidays).

*To help us continually improve our service and in the interests of security, we may monitor and/or record your communications with us.