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If you are an HSBC Premier, HSBC Advance, Bank Account, HSBC Passport, Graduate Bank Account or Student Bank Account customer you can access your HSBC accounts using Moblie Money from MONITISE, in real time from a compatible mobile wherever you are.

Free registration
Free balance enquiries
Free mini-statements
Instant top-up for prepay mobiles
Encrypted and secure

Free means free of charges from HSBC. O2, T-Mobile and Tesco Mobile customers can download and use the service completely free. Orange, Vodafone and Virgin mobile customers may incur a small data charge. If you use this service abroad, standard roaming data charges will apply depending on your network.

Mobile Money works on most phones, so to check if yours is compatible. Read our compatibility requirements.

Before registering, please ensure you have read the MONITISE™ Terms and conditions


Getting Started

To add the Mobile Money app to your mobile, simply follow these 4 steps:

  1. Text HSBC to 82428, we'll send you a text message back within 60 seconds.
  2. Select the link in the text message and follow the onscreen instructions to install the app.
  3. Create a passcode that you will use when accessing the mobile banking app.
  4. You'll find the app in your games or applications menu.

Click here for help with these steps and other frequently asked questions.

If you have a Blackberry click here for instructions on how to register

This service is brought to you by MONITISE™ in association with HSBC.

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