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The world's local bank

Call us

You can use our important contact numbers list or for all other telephone numbers, search our phone book.

Important contact numbers
Phone book

Internet Banking support

For Internet Banking technical support or to give us feedback on the service, please select the appropriate link below. For all other queries please use the 'My Messages' facility within Internet Banking.

When logged on, choose 'My messages' from the left hand menu, then 'Create new message'.

Technical support
Internet Banking feedback

Feedback

Tell us what you think of our products and services. If you are an existing customer, please advise us from within Internet Banking by using the 'My messages' facility.

Existing customers
Non-customers

How to complain

We are committed to providing you with a first-class service and effectively delivering the products and services you require.

Make a complaint

Putting your finances in order

Here are some helpful tips on how to keep your finances in order and what we can do if you are in difficulty.

Find out more

Suspicious email?

If you are suspicious of an email from HSBC, please forward it to phishing@hsbc.com.

How to report the death of a customer

If you need to contact us to report the death of a customer, please contact our Bereavement and Inheritance Unit – the number of which you can find in our phonebook.

Business Customers

For details on how to contact us visit our business contact information page.

Find a branch

Select a region from our interactive map or use your postcode to search for your nearest branch.

Find a branch near you

Request a brochure

Select the brochure you require, choose from a range of formats and we'll send it to any UK postal address.

Request a brochure