Call us
You can use our important contact numbers list or for all other telephone numbers, search our phone book.
Internet Banking support
For Internet Banking technical support or to give us feedback on the service, please select the appropriate link below. For all other queries please use the 'My Messages' facility within Internet Banking.
When logged on, choose 'My messages' from the left hand menu, then 'Create new message'.
Feedback
Tell us what you think of our products and services. If you are an existing customer, please advise us from within Internet Banking by using the 'My messages' facility.
How to complain
We are committed to providing you with a first-class service and effectively delivering the products and services you require.
Putting your finances in order
Here are some helpful tips on how to keep your finances in order and what we can do if you are in difficulty.
Suspicious email?
If you are suspicious of an email from HSBC, please forward it to phishing@hsbc.com.
How to report the death of a customer
If you need to contact us to report the death of a customer, please contact our Bereavement and Inheritance Unit – the number of which you can find in our phonebook.
Business Customers
For details on how to contact us visit our business contact information page.
