A bank account that's straightforward and easy to manage, Basic Bank Account is ideal for customers who are 18 and over who require only a few basic transactions per month.
The essentials
- Free cash withdrawals - of up to £200 per day from our network of 35,000 ATMs in the UK*
- Telephone Banking and free 24/7 Internet Banking**
- Use of Express Banking facilities in our UK branches
- Post Office® access - withdraw up to £200 per day over the counter
- Set-up standing orders and Direct Debits - to pay regular bills.
With this account there is no overdraft facility available and cash withdrawals cannot be made at branch counters.
What you should know before you apply
Basic Bank Account (PDF)
Basic Bank Account Identification and Address Verification (PDF)
Current Accounts and General Terms and Conditions (PDF)
Important Notes
General Price List and Interest Rates (PDF)
If you want to open a Basic Bank Account with the Green option
No paper statement - your statements and charges summaries will be delievered electronically via Internet Banking.
Fewer letters to open - we will call or email you for service reasons whereever possible rather than write to you.
Green Terms and Conditions (PDF)
Internet Banking Terms and Conditions (PDF)
Our internet systems are protected by 128 Bit SSL encryption, sophisticated anti-virus software, firewalls and monitoring devices.
* Some cash machine owners in the UK may levy a charge.
This will be shown on screen with an option to cancel the withdrawal if you want.
** Our telephone and internet banking facilities are subject to planned maintenance periods our automated telephone banking service is available 24/7 and Customer Service Representatives are available from 8am to 10pm every day.
Calls may be monitored and/or recorded.
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