"I like being part of the global network which is seamless across all the geographies, that's what makes a difference" - Keith Tong, Premier customer
Keith Tong is a university lecturer in Hong Kong; he's been with HSBC for 30 years and Premier for about 10 years.
Wherever you´re headed, we´re already there
International services
HSBC Premier can provide useful local information about everything from restaurants to cultural events and entertainment and the reassurance that wherever you go, help is always on hand from someone who understands your needs and speaks your language.
- Feel at home wherever you are with HSBC Premier's international banking services
- Visit one of our worldwide branches for preferential service, including access to telephone and online banking and assistance from an HSBC Premier Relationship Manager
- Access preferential terms on our banking products wherever you are around the world, just as you would at home
- Get local insights and information to make your trip more rewarding
- Receive immediate emergency assistance 24/7, anywhere in the world, from a representative who speaks English, via telephone and online banking*
Services include:
- Guaranteed priority service for all your international banking needs.
- In an emergency, simply call HSBC Premier's emergency hotline +1-908-PREMIER for immediate international assistance.
- Instant emergency cash advance of US$2000^, together with next-day card replacement, in the event of loss or theft.
* Subject to planned maintenance periods.
^ US$2000 or currency equivalent
Security when it matters
Your HSBC Premier Credit Card can support you even when you're travelling.
- If your card is lost or stolen while you're abroad, we can quickly organise an emergency cash advance or, if necessary, provide you with a temporary replacement card, usually the next day, depending on your location.
- If you lose your cash or cards, we'll immediately provide you with local currency up to the equivalent of US$2000 in cash to meet your temporary needs
- You will be connected with a member of staff who can provide you with immediate assistance, no matter where you are in the world.
Global Safety Net
Whether your children are going abroad to study or just for the experience of travelling, it´s good to know they´re not on their own.
- With HSBC Premier your family also benefits from some of the features you enjoy. So if your children are planning to go to university abroad, for example, they can take advantage of the International Account Opening facility, available in more than 40 countries and territories, to have an account open and ready for them when they arrive. And if you want to ensure that they´re never left wanting for money and they're 18 years old or over, they can have an additional credit card*.
- We won´t let them down in an emergency, either. They can take advantage of up to US$2000^ emergency cash (with your permission), benefit from your Worldwide Travel Insurance, access the worldwide helpline (+1-908-PREMIER) and get a replacement credit card within 36 hours.
^ US$2000 or currency equivalent
* Subject to local Terms and Conditions.
Identity theft and Safety Advice Services
HSBC has joined forces with red24, the global security specialists, to provide the following services to HSBC Premier customers free of charge.
- Immediate, 24/7 safety advice and ID theft assistance by phone in any situation or emergency
- Online safety information and advice for all travel and personal safety concerns, including ID theft, terrorism and travel risks
- Travel briefings for any journey or holiday
- Email updates informing you of worldwide events that might affect personal safety
- Emergency home visit for help with emergency safety or ID theft issues
- Emergency international response and repatriation
- Find out more about the services red24 provide
