Useful contact numbers

Internet Banking Helpdesk
Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day) 0845 600 2290
+44 1226 261 226
(textphone 18001 08457 125 563)
If you have any questions about any aspect of the service, including any technical enquiries. Also call this number if you have forgotten your security number and need to have it reset.


Account Opening
Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day)
Open a current account
Open a savings account
Open a personal loan
Open a credit card
0800 032 4738
0800 032 4729
0800 032 4735
0800 328 1278
(Textphone 18001 0800 028 0126)


Lost and Stolen Cards
Lines are open 24 hours every day 08456 007 010
+44 1442 422 929
(textphone 18001 08457 125 563)
For HSBC online cards, please call: 0800 0151 924
+44 121 214 5649
To report any HSBC credit or debit (eg, Switch) cards which have been lost or stolen.


Security Number set-up
Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day). 08457 400 004

+44 1226 261 226
(textphone 18001 08457 125 563)

If you do not currently hold a security number, or if you currently hold a password which needs to be changed to a number.


Telephone Banking
Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day) 08457 404 404
Non HSBC Bank customers 08456 040 626
+44 1226 261 010
(textphone 18001 08457 125 563)
If you have any queries regarding your HSBC current, savings or loan accounts.

To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.