HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Saving for 7 to 17s

Treats, trips, games or your future – whatever you're saving for, keep your money safe in your own savings account.

Are you eligible for a MySavings? Check the full details

  • Start as you mean to go on Anyone aged between 7 and 17 can open a MySavings account, so it's a great way of learning how to manage your money
  • Start saving from just £10 With MySavings you can save any amount, from £10 pocket money to the wages from your job
  • Watch your money grow MySavings accounts pay you interest on your savings of between 0.50% AER/gross and 3.00% AER (2.96% gross)
  • Get your own HSBC Visa debit card On your 11th birthday we'll also open a MyAccount for you. It comes with a HSBC Visa debit card to shop in stores, online, or to take money out at cash machines. Both accounts form a package called MyMoney
  • Take out money at the bank You can take out money at any of our branches using your Cash Book, although if you're under 11 and want to take out over £50 you'll need your parent's or guardian's signature

Need to speak to us?

Give our friendly team a call on:

0800 169 5422

Textphone contact numbers

Contact us

Mobile (using inclusive minutes)

03457 404 404

Calls to 0345 numbers are included within most mobile operators inclusive minutes. Please refer to your mobile network tariff for any charges.

Landline freephone

0800 169 5422

Calls to 0800 numbers are chargeable from most mobile operators. Please refer to your mobile network tariff for any charges.

Lines are open 8am to 10pm every day. Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

Find a branch

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