As an HSBC Internet Banking customer, you automatically receive:
The HSBC Online Fraud Guarantee
If any money is taken from your account through a computer crime, the HSBC Online Fraud Guarantee ensures you're reimbursed in full, providing you've followed our terms and conditions (PDF). Or you can get extra peace of mind with 24/7 Identity Theft Assistance*.
*(HSBC Premier or Plus customers only)
Free McAfee ® security software
We're continually enhancing the security we offer you as an HSBC Internet Banking customer. Once you've registered for Personal Internet Banking, you can download the program for free and use it for 12 months*.
*(Available to PC users only)
Jargon-free information and expert advice
We've teamed up with other leading businesses and the government to create Get Safe Online, an interactive site packed with simple explanations and tips on how to identify internet scams and protect yourself from them. We're proud to be able to connect our customers with the expert security advice on the Get Safe Online website.



