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Secure Key

HSBC Secure Key is a tangible part of our commitment to your privacy and security online. It helps protect your use of our Personal Internet Banking Service against hackers and criminals. It's just one of the things that HSBC is doing to help protect you and your money.

Some of the UK's leading security experts discussed key issues facing the public as well as businesses & what you can do to keep yourself safe online.
Find out more.

Protection abroad

As a global bank operating in 88 countries we have global insight into online fraud. We see trends and threats early and we can react quickly to prevent problems. It also means we're on hand to support you wherever you go.

Security 24/7

We have around 100 million customers worldwide and operations around the globe. Our size, international pedigree and
round-the-clock operations mean that we can tackle online fraud 24/7.


Online fraud guarantee

In the unlikely event that there are payments from your current or savings accounts that you didn't authorise, we'll reimburse you in full in most circumstances, please see your account terms and conditions for more details.

You must take all reasonable precautions to keep your security details safe, like making sure that no one can see them when you log on and not writing them down in a way that can be easily understood by someone else. You also must not act fraudulently or let anyone else log on using your details.


Get Safe Online

HSBC is a founder sponsor of Get Safe Online, a joint initiative between government, police law enforcement and business. It gives free advice in plain English about internet safety. Get Safe Online offers detailed answers about online security and useful information, including:*

- Beginner's guide
- Knowledge base
- Videos
- Get Safe Online blog





* These links may allow you to access other websites. Please read the linked websites' terms and conditions. HSBC Bank plc has no control over non-HSBC websites and is not liable for your use of them.