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A step tracker tells you all the steps that make up a process and where you currently are within this process. Skip this step tracker.
  • Step 1 of 6. This is the current step of the process.Introduction
  • Step 2 of 6.Security details
  • Step 3 of 6.Create user ID
  • Step 4 of 6.Activate Secure Key
  • Step 5 of 6.Security questions
  • Step 6 of 6.Confirmation

Three things you'll need

Activation will only take a few minutes. Once completed, keep your Secure Key safe by putting it in your wallet or purse. You will need it every time you log on.

If you're an existing Personal Internet Banking customer or have received a replacement, log on to activate your new Secure Key.

To activate your Secure Key you'll need the following three things:


Rapport security software, from the financial security experts at Trusteer, protects against all known banking malware and complements existing antivirus programs. This is free and HSBC strongly recommends that all customers download it.

Security device