- Step 1 of 6. This is the current step of the process.Introduction
- Step 2 of 6.Security details
- Step 3 of 6.Create user ID
- Step 4 of 6.Activate Secure Key
- Step 5 of 6.Security questions
- Step 6 of 6.Confirmation
Three things you'll need
Activation will only take a few minutes. Once completed, keep your Secure Key safe by putting it in your wallet or purse. You will need it every time you log on.
If you're an existing Personal Internet Banking customer or have received a replacement, log on to activate your new Secure Key.
To activate your Secure Key you'll need the following three things:
Your Secure KeyHelpThe security device you received in the post to log on to Internet Banking.
Your activation numberHelpThe IB number we have sent with your Secure Key welcome pack.
Your Telephone Banking Security NumberHelpYour Telephone Banking Security Number is the 6-10 digit number you use to identify yourself to us over the phone.
Rapport security software, from the financial security experts at Trusteer, protects against all known banking malware and complements existing antivirus programs. This is free and HSBC strongly recommends that all customers download it.