HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
 

What is the Bank of England
base rate?

This is the interest rate the Bank of England charges on money lent to financial institutions, including HSBC. The Bank of England's Monetary Policy Committee generally meets once a month to decide whether this rate should change.

Why does it matter to me?

Any change in the base rate can influence the rates of existing or new products which are available through financial institutions, including HSBC. This is because the cost of providing some products is directly linked to the base rate.

Click here for more articles on the Bank of England base rate

What does the change in Bank of England base rate mean for my mortgage rate?

Not all mortgages will be affected immediately by a change to the Bank of England base rate. You can find out what sort of mortgage you have by checking your Offer Document.

I have a fixed rate mortgage

read more about fixed rate mortgage

I have a Standard Variable Rate, Buy To Let Variable Rate or Discounted Rate mortgage

read more about Standard Variable Rate, Buy To Let Variable Rate or Discounted Rate mortgage

I have a Homebuyer CAT Standard, Homebuyer Variable Rate or Homebuyer Large Advance Variable Rate mortgage

read more about Homebuyer CAT Standard, Homebuyer Variable Rate or Homebuyer Large Advance Variable Rate mortgage

I have a tracker rate mortgage

read more about tracker rate mortgage

I have a Second Charge Equity Release Loan Variable, Standard Extra Large Advance or House Mortgage Rate

read more about second charge equity release loan variable

Fixed rate mortgages

The fixed interest rate on these mortgages won't be affected by a change to the Bank of England base rate. The fixed rate will stay the same until the end of the fixed rate period. When the fixed rate period comes to an end, your mortgage will usually move to our Standard Variable Rate (unless you have made arrangements to move to another fixed rate or another type of rate). We will always contact you around three months before the end of the fixed rate period so you can consider your options. You can find out when the fixed rate period on your mortgage ends by checking your Offer Document.

Learn more with our FAQs

I have a fixed rate mortgage

Standard Variable Rate,Discounted Rate and Buy To Let Variable Rate mortgage

We review our Standard Variable Rate and Buy To Let Variable Rate when the Bank of England base rate changes. These rates are not directly linked to the base rate, so there is currently no change to these rates. If you have a Discounted Rate mortgage, the discount will be off our Standard Variable Rate. If there is a change to our Standard Variable Rate or Buy To Let Variable Rate, we'll automatically recalculate the standard monthly payment and send you a letter or secure e-message to your Personal Online Banking account with the new amount.

Learn more with our FAQs

I have a Standard Variable Rate, Buy To Let Variable Rate or Discounted Rate mortgage

Homebuyer CAT Standard, Homebuyer Variable Rate and Homebuyer Large Advance Variable Rate mortgages

The 1% price promise will continue. The interest rate on these mortgages will be changed so that it will be no more than 1% above the Bank of England base rate within 30 days of the base rate change. We'll automatically recalculate the standard monthly payment and send you a letter or secure e-message to your Personal Online Banking account with the new amount.

Learn more with our FAQs

I have a Homebuyer CAT Standard, Homebuyer Variable Rate or Homebuyer Large Advance Variable Rate mortgage

Tracker rate mortgages

The rate of interest charged on these mortgages will be changed within one day of any change in the Bank of England base rate. This will affect the amount of interest you pay. We'll automatically recalculate your standard monthly payment and send you a letter or secure e-message to your Personal Online Banking account with the new amount.

Learn more with our FAQs

I have a tracker rate mortgage

Second Charge Equity Release Loan Variable, Standard Extra Large Advance or House Mortgage Rate

The rate of interest charged on these mortgages will be changed within 30 days of any change in the Bank of England base rate. This will affect the amount of interest you pay. We'll automatically recalculate the standard monthly payment and send you a letter or secure e-message to your Personal Online Banking account with the new amount.

Learn more with our FAQs

I have a Second Charge Equity Release Loan Variable, Standard Extra Large Advance or House Mortgage Rate

I have a fixed rate mortgage

Fixed rate mortgages

The fixed interest rate on these mortgages won't be affected by a change to the Bank of England base rate. The fixed rate will stay the same until the end of the fixed rate period. When the fixed rate period comes to an end, your mortgage will usually move to our Standard Variable Rate (unless you have made arrangements to move to another fixed rate or another type of rate). We will always contact you around three months before the end of the fixed rate period so you can consider your options. You can find out when the fixed rate period on your mortgage ends by checking your Offer Document.

Learn more with our FAQs

I have a Standard Variable Rate, Buy To Let Variable Rate or Discounted Rate mortgage

Standard Variable Rate, Discounted Rate and Buy To Let Variable Rate mortgages

We review our Standard Variable Rate and Buy To Let Variable Rate when the Bank of England base rate changes. These rates are not directly linked to the base rate, so there is currently no change to these rates. If you have a Discounted Rate mortgage, the discount will be off our Standard Variable Rate. If there is a change to our Standard Variable Rate or Buy To Let Variable Rate, we'll automatically recalculate your standard monthly payment and send you a letter or secure e-message to your Personal Online Banking account with the new amount.

Learn more with our FAQs

I have a Homebuyer CAT Standard, Homebuyer Variable Rate or Homebuyer Large Advance Variable Rate mortgage

Homebuyer CAT Standard, Homebuyer Variable Rate and Homebuyer Large Advance Variable Rate mortgages

The 1% price promise will continue. The interest rate on these mortgages will be changed so that it will be no more than 1% above the Bank of England base rate within 30 days of the base rate change. We'll automatically recalculate your standard monthly payment and send you a letter or secure e-message to your Personal Online Banking account with the new amount.

I have a tracker rate mortgage

Tracker rate mortgages

The rate of interest charged on these mortgages will be changed within one day of any change in the Bank of England base rate. This will affect the amount of interest you pay. We'll automatically recalculate your standard monthly payment and send you a letter or secure e-message to your Personal Online Banking account with the new amount.

Learn more with our FAQs

I have a Second Charge Equity Release Loan Variable, Standard Extra Large Advance or House Mortgage Rate

Second charge equity release loan variable

The rate of interest charged on these mortgages will be changed within 30 days of any change in the Bank of England base rate. This will affect the amount of interest you pay. We'll automatically recalculate the standard monthly payment and send you a letter or secure e-message to your Personal Online Banking account with the new amount.

Learn more with our FAQs

FAQs

Is HSBC passing on the base rate change to their Standard Variable Rate?

When will any change come into effect and when will I be notified of any change in my mortgage payments?

What difference will a rate change make to the amount of interest I will have to pay?

Do I need to do anything to ensure I am making the correct mortgage payment?

I make regular mortgage overpayments through a Flexible Payment Arrangement with monthly Direct Debit payments. Do I need to change anything?

Why have my payments reduced following a Bank of England base rate increase?

What is the standard monthly payment and how is it calculated?

How can I arrange to make overpayments every month?

Can I overpay if my loan has Early Repayment Charges?

Can I make overpayments to reduce the term of my mortgage?

Why is my final payment date showing as the date on my Offer Document when I've been overpaying?

Can I fix the rate on my mortgage?

I am currently switching my mortgage product, can I change my mind?

The Department for Work and Pensions (DWP) currently contribute towards my mortgage payments, will the amount they pay change?

I have Amanah Home Finance, will the base rate changes impact me?

Will any other products change (credit cards or loans etc.)?

What about my savings or investments?

What about my current account?

What about my overdraft?

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