HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more


Is HSBC passing on the base rate change to their Standard Variable Rate?

When will any change come into effect and when will I be notified of any change in my mortgage payments?

What difference will a rate change make to the amount of interest I will have to pay?

Do I need to do anything to ensure I am making the correct mortgage payment?

I make regular mortgage overpayments through a Flexible Payment Arrangement with monthly Direct Debit payments. Do I need to change anything?

Why have my payments reduced following a Bank of England base rate increase?

What is the standard monthly payment and how is it calculated?

How can I arrange to make overpayments every month?

Can I overpay if my loan has Early Repayment Charges?

Can I make overpayments and reduce the term of my mortgage?

Why is my final payment date showing as the date on my mortgage offer and/or mortgage illustration when I've been overpaying?

Can I fix the rate on my mortgage?

I am currently switching my mortgage product, can I change my mind?

The Department for Work and Pensions (DWP) currently contribute towards my mortgage payments, will the amount they pay change?

I have Amanah Home Finance, will the base rate changes impact me?

Will any other products change (credit cards or loans etc.)?

What about my savings or investments?

What about my current account?

What about my overdraft?

Your home may be repossessed if you do not keep up repayments on your mortgage.

Back to top