Security Centre

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Taking the hassle out of everyday banking

There are so many ways you can bank with us, whether you're at home, in the office or on the go. In this section, we'd like to point out some key features that will help you get things done quickly and easily.

Paying-in slips


Paying-in slips

This guide shows you how to complete a paying-in slip when you�re in one of our branches.


Cheque clearing

This guide explains how we clear cheques � so you know when your money will be ready.


Express Banking payments

See just how easy it is to make a payment via Express Banking kiosks.


Help us identify you

If we've asked for ID, use this handy checklist to make sure you know exactly what to bring.


You'll find expert guidance on everything from registering a death to dealing with a loved one's estate.


Internet Banking Tip 2.

If you're struggling to cope financially with repayments or arrears, we're always here to help.

Need to speak to us?

Give our friendly team a call on:

03456 013 464

Textphone 18001 03457 125 563
Lines are open from 8am to 8pm every day except for Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

Find a branch
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