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HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
 

Understanding third party access

Third party access relates to different ways of giving another person access to your bank account and the right to operate it. Take a look at six different types of third party access in the table below.

Third party access
Choosing third party access
Choosing third party access
Example of HSBC customer's circumstances Third Party Mandate Ordinary power of attorney Lasting power of attorney Enduring power of attorney

(only valid if written and signed before 1 October 2007)

Court of Protection order Department of Work and Pensions appointee
You need help with account management for administrative convenience
You are going abroad and won't have access to accounts
You are physically ill, injured or disabled
You are preparing for a time when you may become mentally incapable
You have lost mental capacity
if prepared before losing capacity
if prepared before losing capacity
if a lasting power of attorney or enduring power of attorney has not already been granted
if a lasting power of attorney or enduring power of attorney has not already been granted


* Please note, in some circumstances you may have the option of using several different types of third party access. The lasting power of attorney and enduring power of attorney in particular may apply in various situations. You need to choose the most suitable option based on your circumstances and goals.

You can find more information on each type of third party access. The information relating to third party access on this website is only intended to provide you with a general guide to the options available to you and does not constitute legal advice. We suggest that you seek legal advice before you decide which type of third party access is right for your individual circumstances.

Take a look at the types of third party access in more detail


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Give our friendly team a call on:

03457 404 404

Lines are open 8am to 10pm every day except for Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

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