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HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
 

Key product information

 
 

Balance Transfers

Interest-free Balance Transfers for 32 months

With the HSBC Bank Credit Card new cardholders get interest free Balance Transfers for 32 months, on balances transferred within 60 days from account opening. A 1.4% Balance Transfer fee (minimum £5) applies.

Representative 18.9% APR variable.

Representative example: based on an assumed credit limit of £1200,
our 18.9% rate p.a. for new purchases gives a representative rate of
18.9% APR variable.

Requests for a Balance Transfer received by us after 3.30 pm (or received on a
non-working day) will be treated as if they were received the next working day. It can take up to three working days, from the day of receipt by HSBC, for the money to reach your other credit or store card provider, written requests can take up to four working days. Once your balance transfer is processed, it cannot be reversed.

At the end of the 32 months promotional period Balance Transfers will revert to the standard variable rate - representative 18.9% APR variable.

How to transfer your balance

If you're already an Internet Banking customer, log on and select 'Balance transfers' from the left hand menu when you're viewing your credit card details.

Alternatively, call us on 08456 043 114 or textphone 108001 0800 028 0126. Lines are open 8am to 10pm every day.

Please note balances can't be transferred from cards issued by other members of the HSBC Group including first direct, M&S Financial Services PLC and John Lewis Financial Services Ltd.

The introductory offer is only available to new HSBC Bank Credit Card customers who have not closed a HSBC Bank Credit Card within the last six months.

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Purchases

Interest-free purchases for 3 months

With the HSBC Bank Credit Card new cardholders get interest-free purchases for three months.

At the end of the three month promotional period purchases will revert to the standard variable rate - representative 18.9% APR variable. The promotional rate does not apply to cash advances or transactions treated as such under these terms. Further conditions apply.

Representative 18.9% APR variable.

Requests for a Balance Transfer received by us after 3.30 pm (or received on a non-working day) will be treated as if they were received the next working day. It can take up to 3 working days, from the day of receipt by HSBC, for the money to reach your other credit or store card provider, written requests can take up to 4 working days.

At the end of the 15 month promotional period Balance Transfers will revert to the standard variable rate - representative 18.9% APR variable.

Representative example: based on an assumed credit of £1200, our 18.9% rate p.a. for new purchases gives a representative rate of 18.9% APR variable.

 
 

home&Away Privilege Programme

As an HSBC Credit Card customer you can enjoy exclusive offers and discounts when you use your card to purchase goods in the UK and abroad.

Enjoy complimentary hotel upgrades and money off restaurant meals, from Malta to the Maldives. Or, take advantage of discounted car breakdown cover in the UK.

See more details on all our offers here in the UK.

View a full list of all the global offers you will have access to as an HSBC Credit Card holder, you can search by country or merchant.

Enjoy a variety of fun days out for all the family.

Save 15% off a choice of over 100 town and city hop on and off, open top bus tours with City Sightseeing.

 

Additional cards available

Get an additional credit card for a partner or family member over 18 years of age.

 

24 hour worldwide assistance

Day or night, help is always at hand if your card is lost or stolen. Wherever you are in the world you can speak to our dedicated team about getting an emergency cash advance.

 

Manage your card

Online banking is a convenient way to manage your card. It lets you check your credit card balance, make payments and stay in control.

 

No annual fee

The HSBC Credit Card has no annual fee.

Issued by HSBC Bank plc. Credit is subject to status. For information about our fees and charges, see interest rates.

Need to speak to us?

Give our friendly team a call on:

0800 032 4735

Textphone contact numbers

Contact us



Mobile (using inclusive minutes)

0345 600 6453

Calls to 0345 numbers are included within most mobile operators inclusive minutes. Please refer to your mobile network tariff for any charges.


Landline freephone


0800 389 6149

Calls to 0800 numbers are chargeable from most mobile operators. Please refer to your mobile network tariff for any charges.

Lines are open 8am to 10pm everyday except Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

Find a branch

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