HSBC Online Banking activation
We're currently making improvements to our Online Banking service.
If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.
If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.
We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.
How would you like to apply?
Simply choose the way that suits you best - but first, take a look below at the eligibility requirements for the HSBC Premier Credit Card.
What you will need
- Details of your annual income.
- Full details of your monthly outgoings including your household bills and any amounts for mortgage or rent.
- Full details of any existing lending that you hold outside HSBC, including all loans, hire purchase agreements and credit cards with other providers.
If you're already a Premier customer, you can apply online.
Apply by phone
To apply for an HSBC Premier Credit Card, please speak to your Relationship Manager.
You can also call us on 0800 032 4735
Lines are open from 8am to 10pm every day (except Christmas Day, Boxing Day and New Year's Day).
Calls may be monitored and recorded.
Apply in branch
To apply for an HSBC Premier Credit Card in branch, book your appointment by calling 03457 70 70 70. Lines are open 24/7 to book an appointment to speak with an advisor in branch.
Calls may be monitored or recorded.
To be eligible for an HSBC Premier Credit Card you need to be over 18, a UK resident and an HSBC Premier customer.
HSBC Premier is available without a monthly account fee if you meet any of the following criteria:
1. have savings or investments of at least £50,000 with HSBC in the UK; or
2. have an individual annual income of at least £100,000 and one of the following products with HSBC in the UK:
- a mortgage;
- an investment, life insurance or protection product;
Or, qualify for HSBC Premier in another country.
These introductory rates only apply if you haven't held an HSBC Credit Card within the last six months.
Please note: HSBC in the UK excludes M&S Bank, First Direct and HSBC Expat. For the second criteria, in the case of a joint account, at least one of the parties must have an individual annual income of at least £100,000. The investment, life insurance or protection products also includes those purchased through one of HSBC's advisers.
If you're not yet an HSBC Premier customer, find out more about the Premier experience here .
Things you should know
Before applying, please take the time to read the following. You may also want to save some of these documents for future reference.Credit Card Terms and Conditions (PDF) PDF download. This link will open in a new browser window
Important notes This link will open in a new browser window
We adhere to The Standards of Lending Practice This link will open in a new browser window
The Money Advice Service Debt Test This link will open in a new browser window
To read our PDF files
you'll need to have Acrobat Reader 8.0™ or above. We think most of you will have this but if you don't, it's free and can be downloaded from Adobe UK This link will open in a new browser window. If you are accessing this website using screen reading technology that cannot read PDFs, a converter is available at Access Adobe This link will open in a new browser window.
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