HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
 

Information for existing customers

If you already have our home insurance, here you'll find information, help and guidance of what is covered in your policy, how to make a claim, useful contact numbers and policy documents.

Claim stories

Mr Morgan - Premier customer

Read Mr Morgan's story

Mrs Jones - Advance customer

Read Mrs Jones' story

Articles

Policy booklets

FAQ

Useful numbers

Making a claim

Renew/amend your policy

What's covered in your policy

Optional extras

Back to top