What's New| HSBC UK

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
 

Our new look website

As you'll have noticed, we've launched our new look website. It's been designed to help you get ahead by giving you tools and guidance on the things that are most relevant to what's happening in your life right now.

With a new look, new features and new ways to navigate, it'll make it even easier to access the financial expertise you want, when you want it. See below for some of the highlights of our new and improved content.

Our new look website
  • Tools & guidance Get expert financial advice on whatever is happening in your life at the moment
  • New navigation Go straight to the products, services and pages you're interested in, directly from the easy navigation bar
  • Helpful articles See what our financial experts have to say about the things that matter in life
  • Financial calculators Discover a range of tools designed to help you manage your budgeting
  • HSBC homepage Use our interactive rotating banners to see what else we can offer you
  • Ask Olivia Type in any question about credit cards or current accounts
  • My plan Save, store and access content that's most relevant to you

Tools and guidance

Whether you're thinking of buying your first home, want to start your own business or plan your retirement, we have the tools and guidance to help you. Click the topic that's on your mind to find expert articles and videos that can help you think about your finances in a different light.

Events

Toolbox

Tools and guidance

New navigation

The new navigation bar makes it quicker and easier to get to the page you want. Simply roll your cursor over one of the main tabs at the top of the page (eg Everyday banking) to reveal a dropdown menu. Then click on a link to go directly to that page (eg Find a branch).

New navigation

Helpful articles

You'll never be far away from a link to our helpful articles on everything from tax efficiency to retirement options. For example, look at the bottom of any product page and you'll see a selection of handpicked articles that relate to the topic you're reading about.

What will things cost in the future

Preparing a retirement budget

Helpful articles

Financial calculators

Our calculators can help you decide which products make financial sense for you. So if you're thinking of taking out a mortgage, opening a savings account or applying for a loan, we have helpful tools to calculate interest, repayments and more.

Financial calculators

HSBC homepage

Don't miss the rotating banners on our new look homepage. Scroll through HSBC products and services, activate expandable boxes and use the tools and links to access information that's most relevant for who you are and where you are.

Homepage

HSBC homepage

Ask Olivia

If you have a specific query about credit cards or current accounts, just ask Olivia. Simply type in your question and our friendly virtual assistant will be happy to help.

Credit Cards

Current accounts

Ask Olivia

My plan

When you want to keep hold of articles and planning tool results, this is the place to do it. It's simple to register, easy to save relevant information and we'll even suggest other relevant content you might be interested in.

Planning your children's future

Planning your retirement

My plan
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