Internet banking

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

We always do our best to ensure you receive the best service, but sometimes there can be issues or planned maintenance. We update this page so you can see how everything is currently performing. For more information on each service, select the drop-down menus to the right.

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If you believe there is a problem with one of our services, Tweet us @HSBC_UK.

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