HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Borrow more

I want to borrow more


  • If you are considering borrowing more money against your home, find out how much you could borrow
  • Borrow a minimum of £10,000 and take advantage of our great rates. Unsure of which mortgage is right for you? Compare our mortgage products
  • Please note, our HomeOwner Loans are available to both existing customers and new customers to HSBC
  • If any part of your HomeOwner Loan is to be used to refinance existing debt please read our Debt Consolidation Fact Sheet (PDF). You will need to call us to arrange an appointment with a Mortgage Advisor to arrange this.

How to apply

  • Log onto Online Banking and from your mortgage account, click 'Manage' and 'Make other changes'
  • If you are not registered for Online Banking, you can Register now
  • If you don't want to register for Online Banking, you can apply to borrow more online:
    Click Apply now, select Apply online, and then Apply without registering
  • Alternatively, call us to speak to one of our Mortgage Specialists 0800 1696333 Textphone 1800 10800 028 1236.

Think carefully before securing other debts against your property.
Your home may be repossessed if you do not keep up repayments on your mortgage.

† Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

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