HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Moving home

I want to move home


  • If you are an existing HSBC mortgage customer you can transfer your current mortgage rate from one property to another when you buy and sell property simultaneously (known as porting), subject to terms and conditions
  • Alternatively, you might want to consider applying for a new mortgage rate with us from our current range. This might be more appropriate if you're on our Standard Variable rate or if your current deal is coming to an end.

Useful tools

Looking for a reminder of the steps for buying a home? Take a look at our Homebuyer's Guide as you may find it helpful.

How to apply

To transfer/port your existing HSBC mortgage or to apply for a new mortgage rate with us, please call us to speak to one of our Mortgage Advisors 0800 1696333† Textphone 1800 10800 028 1236.


Think carefully before securing other debts against your property.
Your home may be repossessed if you do not keep up repayments on your mortgage.

† Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

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