HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Switching Mortgages

Switch easily with HSBC

If your current mortgage deal with HSBC is coming to an end and you would like to switch your mortgage, we can help you look at your options. You can also agree your new mortgage deal up to 12 weeks before your current deal ends.

Our mortgage rates   Find and Compare

How to apply

You can apply to switch your HSBC mortgage on the phone or online. You can also choose if you would like advice about your mortgage:


If you would like advice as to which of our mortgages may be suitable for you, make an appointment to see one of our Mortgage Advisors. They will review your financial situation and will provide advice and recommendation as to which HSBC mortgage product is most suitable for you based on the information you provide. You can book an appointment to receive mortgage advice either on the telephone or in your local branch. Please note, that HSBC does not offer or provide advice in relation to Buy to Let mortgages.


Speak to one of our Mortgage Advisors

Call us on 0800 169 6333 ✝

Textphone 18001 0800 028 0126

No mortgage advice

Alternatively, you can make your own decision in relation to the mortgage you wish to apply for. However, you will not receive advice in respect to your mortgage and we are not required to assess the suitability of the mortgage product(s) that you select. This means you won't benefit from the protection provided to consumers by the Financial Conduct Authority's rules which otherwise require mortgage lenders to assess the suitability of such mortgage product(s) for you. As a responsible lender, we will also consider whether your mortgage payments and any associated repayment strategies meet our credit policy.


Speak to one of our Mortgage Advisors

Call us on 0800 169 6333 ✝

Textphone 18001 0800 028 0126


Simply log onto Online Banking

Log in and switch now

If you have an HSBC mortgage and want to switch online, you will need to be registered for Online Banking.

Register now

Think carefully before securing other debts against your property.
Your home may be repossessed if you do not keep up repayments on your mortgage.

† Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

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