HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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Buying vs Renting icon

Making an offer on a property

Useful information for first time buyers, movers and buy to let customers.

What will this article tell me about?

  • Buying through an estate agent
  • Bidding at auction
  • Top tips for making a successful offer

Making an offer

Jargon Buster icon

Jargon Buster

Gazumping: when a seller agrees to accept an offer from one buyer, but then goes on to accept a higher offer from another.

Sealed bids: when more than one buyer is invited to submit their offers in confidence by a specific date.

Sharing the Cost of buying a home icon

Your guide to property chains

Useful information if you've found somewhere you want to buy.

What will this article tell me about?

  • What a property chain looks like
  • Potential hold-ups in a chain
  • Practical tips to keep things moving

More about property

Saving for your deposit icon

Why property sales fall through

Useful information if you want to be proactive and prepared.

What will this article tell me about?

  • Problem areas to be aware of
  • How to reduce your risk

Prepare for if a sale falls through

What comes next?

We have two mortgage calculators to help you get closer to buying your dream home. After using these, you can visit our 'Apply page' to find out the different ways you can apply.

How much could you borrow

Find and compare mortgages

How you can apply

Saving up for a deposit for your first home?
Have you considered a Help to Buy Isa?

Open an HSBC Help to Buy: ISA and the UK Government will reward you with an additional 25% of the amount you save, up to a maximum of £3,000. Save up to £200 per calendar month. Interest is tax-free. You can save an additional £1,000 in the first month to help get you started.

Find out more

Think carefully before securing other debts against your property.
Your property may be repossessed if you do not keep up repayments on your mortgage.

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