HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

A tracker rate mortgage provides you with the flexibility to follow the Bank of England base rate during the term of your mortgage.

  • Rates The interest rate you pay on tracker mortgages is variable and is an agreed percentage above the Bank of England's Base rate. As the Base Rate rises and falls, your interest rate will track these changes, and this will effect your monthly payments accordingly.
  • Types of Tracker HSBC Tracker mortgages track the base rate for a specified period of time. After this period has ended the rate will revert to the HSBC Standard Variable Rate (SVR) unless a new rate is arranged.
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Interest type

Interest payable may be variable or fixed (a certain rate fixed for a given term set by the lender).

Is interest calculated daily?

The interest chargeable on the outstanding mortgage balance is calculated every day rather than at the end of each week, month or year.

Can I make overpayments without incurring an Early Repayment Charge (ERC?)

An Early Repayment Charge (ERC) is a charge you may have to pay if you repay the whole or part of your mortgage early (which includes when you move to a different mortgage product or move to a different lender) during a certain period.

Mortgages that have an ERC also have an annual overpayment allowance. This allowance, which is available in the years when an ERC applies, gives you the flexibility of making some overpayments, if you wish, up to the amount of the allowance without incurring an ERC. As long as you do not exceed your annual overpayment allowance, you can make as many overpayments as you like within that year either by way of increasing your monthly mortgage payments or making lump sum payments.

If you exceed your annual overpayment allowance for a year, an ERC will be charged on the amount you have repaid over the allowance.

The annual overpayment allowance is calculated as a percentage of the amount drawn down for the first year of the mortgage. The allowance is recalculated annually for each year when an ERC applies on the anniversary of the date of drawdown (or following a switch to a new mortgage that has an ERC) on the outstanding balance of the mortgage.

The ERC is a percentage of the amount repaid early, above the annual overpayment allowance, for each remaining year of the period during which the ERC applies, reducing on a daily basis.

Varies by product
Is there an extended tie in period?

Some lenders stipulate that the borrower keeps their mortgage with that lender for a period of time after the agreed, discount or fixed rate period has ended. If the borrower moves their mortgage elsewhere during the tie in period, they may have to pay an early repayment charge.

Is there an exit fee?

Many institutions will charge you an exit fee when you fully repay your mortgage. HSBC Bank does not charge an exit fee.

Can I 'port' my loan if I move home?

The term used to describe transferring your current HSBC rate from one property to another when you sell your property and buy another. This is subject to terms and conditions.


Your property may be repossessed if you do not keep up repayments on your mortgage.

Need to talk to us?

Our mortgage specialists are here to help.

Call us:
0800 169 6333

Textphone: 1800 10800 028 0126

Need to talk to us?

Our mortgage specialists are here to help.

Call us:

0800 169 6333

Textphone: 1800 10800 028 0126

If you would like a face-to-face chat, just pop in to a branch.

Find a branch

† Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

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