Online Banking Helpdesk

Lines are open 8am to 10pm everyday (except for Christmas Day, Boxing Day and New Years Day)

0345 600 2290 +44 1226 261 226

Textphone

03457 125 563

Textphone from abroad

+44 207 088 2077

If you have lost your secure key and lines are closed please call us on the following numbers:

03456 007 010+44 1442 422 929

Textphone

03457 125 563

Textphone from abroad

+44 207 088 2077



Telephone Banking

Lines are open from 8am to 10pm every day

03457 404 404 +44 1226 261 010

Textphone

03457 125 563

Non HSBC Bank customers :

03456 040 626

Bancio dros y ffôn yn Gymraeg
Llinellau ar agor o 08:00 i 22:00 bob dydd (ac eithrio Dydd Nadolig, Gwyl San Steffan a Dydd Calan)

03456 082 400+44 1226 261 010

Textphone

03457 125 563

Textphone from abroad

+44 207 088 2077



To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security,
we may monitor and/or record your telephone calls with us.