Pensions Important Notes

This information is not intended to provide professional advice and should not be relied upon in that regard. Persons accessing these pages are advised to obtain professional advice where necessary.

These products and services are offered only in jurisdictions where and when they may be lawfully offered by HSBC Life (UK) Limited and the material on these pages is not intended for use by persons located in or resident in jurisdictions which restrict the distribution of this material by us. Persons accessing these pages are required to inform themselves about and observe any relevant restrictions.

These pages should not be regarded as an offer or solicitation to sell investment or make deposits in any jurisdiction to any person to whom it is unlawful to make such an invitation or solicitation in such jurisdictions. This website contains information relating to the DC Pension Schemes provided by HSBC Life (UK) Limited. These are the :-

  • Group Stakeholder Pension
  • Group Personal Pension
  • DC Occupational Pension Scheme Services
  • Trustee Transfer Plan - Section 32A
  • Trustee Investment Plan.

You are strongly advised to familiarise yourself with the information on this website before proceeding further. It is also important that you read it in conjunction with the associated additional information and Key Features Documents, both obtainable from any of our branches.

Full details of the terms and conditions of the Group Stakeholder Pension, Group Personal Pension, Trustee Transfer Plan Section 32A and the Trustee Investment Plans can be found in the relevant policy documents and appropriate scheme rules. Copies of these are available on request from HSBC Life (UK) Limited, Customer Service Centre, PO Box 1011, Bristol, BS99 1GD.

The information on this site is based on our understanding of the law and HM Revenue & Customs practice at the time of printing. Future changes in legislation and practice could affect this information.

Our DC Pension Schemes are unit linked. As with any investment related to stocks and shares, the price of units in the fund can go down as well as up. It is possible that the value may fall below the original investment. This may also happen as a result of changes in the rate of exchange where overseas securities are held. Past performance is no indication of future performance.

We are required by the London Stock Exchange to make you aware of the contents of the following two paragraphs in relation to the FTSE All Share Tracker Fund and the Secure Fund.

These funds are not in any way sponsored, endorsed, sold or promoted by FTSE International Limited (FTSE) or by the London Stock Exchange Limited (the Exchange) or by the Financial Times Limited (FT). And neither FTSE nor the Exchange nor the FT makes any warranty or representation whatsoever, expressly, or implicitly, either as to the results to be obtained from the use of the FTSE All Share Index (The Index) and/or the figure at which the said index stands at any particular time or any particular day or otherwise. The Index is compiled and calculated by FTSE. However, neither FTSE nor the Exchange nor the FT shall be liable (whether in negligence or otherwise) to any person for any error in the Index. And neither FTSE nor the Exchange nor the FT shall be under any obligation to advise any person of any error therein.
FTSE and Footsie are trademarks of the London Stock Exchange Limited, under licence.

Our Group Stakeholder and Group Personal Pension Schemes are approved by the HM Revenue & Customs under Chapter IV, Part XIV of the Income and Corporation Taxes Act of 1988. These Schemes have been established by separate Deed Polls and are subject to the Scheme Rules. HSBC Life (UK) Limited is the Scheme Administrator. Each member is issued with a policy document which describes the terms and conditions of membership. If you require any further information about these products please ask at your local branch.

Any person who is not a party to these policies has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any condition of these policies but this does not affect any right or remedy of a third party which exist or is available apart from the Act. All conditions may be varied in the future in accordance with the Policy Terms and Conditions.

The law of England and Wales applies to our DC Pension Schemes.

All complaints received by HSBC UK Bank plc concerning this product are handled in accordance with Financial Conduct Authority rules. If you are not satisfied with the outcome of your complaint you have the right to refer the matter for independent arbitration to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR (telephone 0845 080 1800). A written copy of our complaint procedure is available on request. A complaint will not prejudice your right to instigate legal proceedings.

Should HSBC Life (UK) Limited become unable to meet its liabilities under the terms of these contracts policyholders may be entitled to compensation under the Policyholders Protection Act 1975. Further details are available on request.

HSBC Life (UK) Limited is a member of the Association of British Insurers.

Calls to our helpline may be recorded and monitored for quality purposes.
N.B. It is important that you read this information in conjunction with the Key Features Documents and the Decision Trees as appropriate.

Please also refer to our Important notes within the home page.