HSBC cash machines

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Banking on the go

Day or night you can withdraw cash, check your balance, top up your phone and more from over 2,400 HSBC cash machines.

  • Cash withdrawals Whatever time of day or night, you can withdraw money using your HSBC debit card or HSBC credit card. Credit card customers will be charged a fee. Non HSBC cash machines may also charge an additional fee.
  • Money transfers Once you set up this facility in branch, you can transfer money immediately between your chosen savings account and bank account from any HSBC ATM machine - so you're ready to withdraw straight away. Any of our staff will be happy to help you get set up.
  • Balance enquiries At the press of a button you can check your up to date account balance on-screen.
  • Mini statements Keep an eye on your most recent transactions by requesting a printed mini statement of your last 10 transactions.
  • Credit card payments Make payments from your HSBC current account to your HSBC or first direct credit card.
  • Charity donations Get that feel good factor by choosing from the list of on-screen charities and making a donation from your current account.
  • Mobile top ups If you're low on mobile phone credit, you can instantly top up a 'pay as you go' phone on some networks with £10 or more at any HSBC cash machine. Current networks you can top up with include:
    • O2
    • T Mobile
    • Virgin Mobile
    • Orange
    • Tesco Mobile
    • Vodafone
    • Lebara
    • ASDA Mobile
    • H3G (Hutchinson 3G UK)
    • Lycamobile
    • TalkMobile

Need to speak to us?

Give our friendly team a call on:

0345 600 2290

Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day)
From outside the UK, please call us on +44 1226 261 226

Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

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