If you have a speech or hearing impairment, please use our textphone service. To contact a member of our team directly via textphone, simply call any of these numbers.
General banking enquiries
03457 125 563 or +44 207 088 2077 from outside the UK
Lines open 08:00 to 21:00 every day (available 24 hours a day for HSBC Premier and HSBC Advance customers)
03456 010 750
Lines open Monday to Saturday 08:00 to 20:00 and Sunday 09:00 to 18:00. Opening hours within the mortgage departments may vary.
Life, Pension and Investments
03457 660 391
Lines open 08:00 to 18:00 Monday to Friday (excluding public holidays).
Lost and Stolen, Internet/Telephone banking and card security and fraud
0800 028 3516 or +44 1792 494 394 from outside the UK
Lines open 24 hours.
Product / Sales Enquiries
0800 028 0126
Lines open 08:00 to 21:00 every day (except Christmas Day, Boxing Day and New Year's Day).
If you wish to connect via the Text Relay service, simply dial any of our standard telephone numbers.