Selected Investment Funds

It is an online platform which allows you to invest in a wide range of investment funds with a number of different fund providers. You can invest in either a taxed account - called a ‘general investment account’ - and/or an ISA. 

Global Investment Centre has an account fee of 0.25% each year which is collected quarterly. You will be pre-notified of the amount and date it will be collected in advance. All other charges, such as advice fees or fund management fees are taken separately by your adviser and fund manager as appropriate. We’ll send details of the cost of your investments to you annually in your costs and charges statement.

This is a deposit account within your general investment account or ISA which is used to hold cash. It is the account from which cash is taken to buy fund shares and where the cash proceeds from the sale of fund shares is placed. It is also used to pay the account fee (where relevant) and can be used to pay income or any other payments (see below for more options on what to do with income from shares).

You can put cash into the uninvested cash account by transferring it from another HSBC UK bank account, either online or by calling us. You can hold cash in your uninvested cash account as long as you like but you should know that no interest is paid on cash held in this account. 

Your Global Investment Centre account(s) will be held on our online funds platform. You must hold a HSBC UK bank account and be registered for our online banking service to use Global Investment Centre.

Once logged in to online banking you can access the Global Investment Centre service by hovering over ‘Investments and Life Events’ located at the top of the page, then click on ‘My Wealth Dashboard’. From here you’ll be able to see all of your account details and be able to buy, sell and switch fund shares.

You can find step-by-step instructions on how to use your new account in this helpful PDF: How to use our online Global Investment Centre (PDF, 4.77MB)

Please note, if you close your eligible HSBC UK bank account in the future, you won’t be able to access or maintain your Global Investment Centre account through online banking.

After logging onto ‘My Wealth Dashboard’ through online banking, click on ‘Account summary’ and select ‘Investment transactions’. Recent trades will either be shown as ‘Pending’, ‘Executed’ or ‘Expired/Cancelled’ under ‘Order Status’ tab.

Under ‘Transaction history’, past trades will show for up to last 2 years in your Global Investment Centre account. For Global Investment Centre transaction information more than 2 years ago or whilst your investment was held as a SIF/IFP account, refer to your original statement or call us if you need to obtain a new copy.

Your income is either paid to your HSBC Bank account or reinvested. If this has not been possible, your income will be paid to your uninvested cash account.  

If you’d like to have the income paid out to your bank account or reinvested, please call us.

Residual Income will be paid to your uninvested cash account.  If you’d like to have the income paid out to your bank account or reinvested, please call us.

Please note that if you want to reinvest any residual income, it will be subject to the £100 minimum lump sum investment.

First, follow the instructions above on how to sell funds from your general investment account as shown in this step-by-step guide: How to use our online Global Investment Centre (PDF, 4.77MB).

Wait until the shares have sold and proceeds paid into your general investment account’s uninvested cash account. Please note, this will take up to 5 business days.

Next, you move the money from your GIA uninvested cash account to your ISA uninvested cash account. While logged in to your online banking, select ‘Global Investment Centre GIA uninvested cash account’ from your list of accounts. Select ‘Move money’, and then use the dropdown boxes and enter details to move money to your ‘Global Investment Centre ISA uninvested cash account’.

Finally, follow the instructions in the guide on how to buy funds in your Global Investment Centre ISA.

You can invest in any of the following ways on Global Investment Centre:

• Through a personal recommendation from an HSBC adviser (subject to eligibility requirements) 
• Using the HSBC My Investment, our online advice service
• Doing it yourself without advice from HSBC – either though online banking or by calling us. 

There are 3 different ways in which instructions can be taken to invest in a Global Investment Centre ISA:

• Online

If you’re registered for HSBC UK online banking, you can follow instructions set out in this step-by-step guide which shows you how to top up your ISA online: How to use our online Global Investment Centre (PDF, 4.77MB)

Please note, if you don’t have a Global Investment Centre ISA or you haven’t subscribed to your SIF/IFP or Global Investment Centre ISA in the current or previous tax year, you’ll need to call us.

• By phone 

You can call us on 03456 076 180 and we’ll be happy to help. Lines are open 08:00 – 18:00 Monday to Friday, excluding public holidays. If you have a speech or hearing impairment, you can call our textphone service on 0345 766 0391.

Please be aware that our investments helpline is extremely busy at this time due to the increased volatility in global stock markets and the impact COVID-19 virus is having on our staffing levels. We’re sorry if you experience a lengthy wait before we can answer your call.

• Advice 

If you have an existing relationship with an HSBC adviser, you may wish to contact them to discuss getting advice on how to invest in a Global Investment Centre ISA. You can find out more about getting investment advice from HSBC, including the eligibility criteria and fees involved, on our advice options page.

If you don’t have online banking, you can find out how you can register here. 

And if you can’t access online banking, for example if you don’t have an eligible HSBC UK bank account, don’t worry. You’ll still be able to call us to do things such as buy, sell, switch fund shares, see your account value and ask us anything about your account. 

If you wish to buy fund shares this is only possible where there is cash available in your uninvested cash account.