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Broker support

Please refer to our criteria page for all the information you will need on our lending policy, or for application updates please view case tracking on the broker platform.

If you still haven’t found what you are looking for and require further assistance, there are various ways you can get in touch; via our Chat facility, telephone or your local BDM. 

Call us on

0345 600 5847

  • Lines are open Monday to Friday, 9am to 5pm

  • Press 1 for help with registrations or submitting a new application

  • Press 2 for any policy or lending criteria questions

  • Press 3 for queries relating to valuations or solicitor details

  • Press 4 for updates on applications