Business complaint Step 1 of 2 Business complaint      Step 1 of 2

Business complaint Step 2 of 2 Business complaint      Step 2 of 2

Business complaint Business complaint     

Step 1 of 2

Complain about a business account

Please resolve the invalid fields below to continue

We just need a few details so we can look into the issue and get back to you.

Banking details

Do you have an account with us?

Yes

No

What did you have a problem with?

Select service Account closing Charges, fees or interest Customer service Delays or waiting times Payment or transaction Safeguarding Other

What type of problem did you have?

Your complaint

What went wrong?

How can we put this right? (Optional)

Step 2 of 2

Please resolve the invalid fields below to continue

Your details

First name

Last name

Business address

Name of business

Sort code

Account number

Address line 1

Address line 2 (optional)

Town or city

Postcode

Country or region

Select United Kingdom Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan The Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cabo Verde Cambodia Cameroon Canada Central African Republic Chad Chile China Colombia Comoros Congo, Democratic Republic of the Congo, Republic of the Costa Rica Côte d’Ivoire Croatia Cuba Cyprus Czech Republic Djibouti Dominica Dominican Republic East Timor (Timor-Leste) Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Fiji Finland France Gabon The Gambia Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, North Korea, South Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia, Federated States of Moldova Monaco Mongolia Montenegro Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria North Macedonia Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Russia Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Sudan Sudan, South Suriname Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Yemen Zambia Zimbabwe

Contact details

Email

Phone number

Thanks for your complaint

We'll look into the issue and respond within 5 working days,
We will explain how the complaint will be dealt with and when you can expect to hear from us again.

HSBC UK home

Sorry, the form isn’t available at the moment

Please try again later.

Need more help?

Contact us

Continue

Send complaint

Back