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Request a call back

This form is for HSBC UK customers who are experiencing financial or domestic abuse. You can request a call back from our specialist team at a time when you're free to talk.


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Your personal details

We need your postcode to help us locate your information.

Your contact details

Date and time request

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Please choose a date and time at least 48 hours after you complete this form.
We won't call before this time
We won't call after this time

Please confirm that:

  • you agree for a call back on the date and time you're requesting in this form
  • you've read the information about the call back process
  • you're using this form for yourself and no-one else

We'll be in touch

Someone from our specialist team will call you at your requested time and date. The call will come from an unknown number.

We'll only try to contact you at the time and date you've chosen. If you're not free to talk, don't answer the phone.

If you need to ask for a different time and date for any reason, just make a new request using this form.

If we haven't been able to contact you and you'd still like to speak to us, please complete this form again.

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