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Request a call back

This form is for HSBC UK customers who are experiencing domestic, economic and / or financial abuse. You can request a call back from our specialist team for a time that is safe and convenient for you.

Please correct these errors

Your personal details

First name

Last name

Preferred name

How would you prefer to be addressed when our team calls you? Please enter if your preferred name is different to your first name.

Postcode

We need the postcode associated with your accounts to be able to locate your account on our system.

Your contact details

Phone number

Date and time request

Date default

sets today's date as default value

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Date you'd like us to call

Please choose a date and time at least 48 hours after you complete this form.

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Earliest time you'd like us to call. We're available every day from 8:30 to 19:00.

We won't call before this time

Select time 08:30=08:30 09:00=09:00 09:30=09:30 10:00=10:00 10:30=10:30 11:00=11:00 11:30=11:30 12:00=12:00 12:30=12:30 13:00=13:00 3:30=13:30 14:00=14:00 14:30=14:30 15:00=15:00 15:30=15:30 16:00=16:00 16:30=16:30 17:00=17:00 17:30=17:30 18:00=18:00 18:30=18:30 19:00=19:00

Latest time you'd like us to call. We're available every day from 8:30 to 19:00.

We won't call after this time

Select time 08:30=08:30 09:00=09:00 09:30=09:30 10:00=10:00 10:30=10:30 11:00=11:00 11:30=11:30 12:00=12:00 12:30=12:30 13:00=13:00 13:30=13:30 14:00=14:00 14:30=14:30 15:00=15:00 15:30=15:30 16:00=16:00 16:30=16:30 17:00=17:00 17:30=17:30 18:00=18:00 18:30=18:30 19:00=19:00

Do you also have a business banking account to discuss?

Yes

No

Is there anything you’d like to share with us before we speak?

Please confirm that:

• You agree for a call back on the date and time you're requesting in this form
• You've read the information about the call back process
• You're using this form for yourself and no-one else
• You understand that we won't leave a voice mail

I agree

We'll be in touch

Someone from our specialist team will call you at your requested time and date. The call will come from an unknown number.

We'll only try to contact you at the time and date you've chosen. If you're not free to talk, don't answer the phone.

If you need to ask for a different time and date for any reason, just make a new request using this form.

If we haven't been able to contact you and you'd still like to speak to us, please complete this form again.

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If you think that someone is checking up on what you've been looking at online, find out how to delete your browser history.

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