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HSBC Worldwide Travel Insurance      Step 1 of 5

HSBC Worldwide Travel Insurance      Step 2 of 5

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HSBC Worldwide Travel Insurance     

Step 1 of 5

Apply for your HSBC Worldwide Travel Insurance

Warning

Please correct these errors

HSBC Worldwide Travel Insurance covers you, your partner who lives with you, and your dependant children and grandchildren who are under 23 years of age on the start date of the trip. All trips must start and end in the UK.

You must be in the UK before you can apply. To do so, we need to ask for a few details. If you’re eligible, your complimentary cover will start right away.

Please answer the questions for you and anyone else who’ll be covered by the policy. This can include children and grandchildren. You should include answers for non-account holders within your responses.  Please provide full and honest answers to all questions.

Important: For joint accounts, we’ve sent each account holder an invitation email, however, only one application should be submitted for the same account. Where more than one application is submitted, we’ll process the first application we receive.

If you have a joint account, you’ll need permission from the other account holder to provide their details (this will include personal and medical details). If you don’t have permission to provide the other account holder’s details, we cannot proceed with an online application and you’ll need to call us on 03457 70 70 70 to book an appointment (for which both account holders will need to be available). Lines are open 8am to 8pm every day. Private Banking customers should contact their Relationship Manager.

Check if you are eligible

What type of bank account do you have?

Is it a sole account or a joint account?

Your details

Is your age between 18 and 69?

As you're not aged between 18 and 69, you're not eligible for this travel insurance and we can't continue with your application

As you're not aged between 18 and 69, you're not eligible for this travel insurance. However, as you hold a joint account, please continue with this application so we can confirm whether we can provide cover for the other account holder

Is your age between 18 and 79?

As you're not aged between 18 and 79, you're not eligible for this travel insurance and we can't continue with your application

As you're not aged between 18 and 79, you're not eligible for this travel insurance. However, as you hold a joint account, please continue with this application so we can confirm whether we can provide cover for the other account holder

Is your permanent home in the UK?
This means your main address is in the UK, Channel Islands or Isle of Man

As you're not resident in the UK, you're not eligible for this travel insurance and we can't continue with your application

As you are not resident in the UK, you are not eligible for this travel insurance. However, as you hold a joint account, please continue with this application so we can confirm whether we can provide cover for the other account holder

You are eligible for the travel insurance and should continue with the application

Other account holder details

Do you have permission of the other account holder to provide their details?
We'll need to ask you for their personal and medical details later

As you don't have permission to provide the other account holder’s details, we cannot proceed with an online application. To add Travel Insurance to your account please call on 03457 70 70 70 to book an appointment (for which both account holders will need to be available). Lines are open 8am to 8pm every day. Private Banking customers should contact their Relationship Manager.

Is the other account holder aged between 18 and 69?

As the other account holder is not eligible for this travel insurance, they will not be included in this application

Is the other account holder aged between 18 and 79?

As the other account holder is not eligible for this travel insurance, they will not be included in this application

Is the other account holder's permanent home in the UK?
This means their main address is in the UK, Channel Islands or Isle of Man

As the other account holder is not eligible for this travel insurance, they will not be included in this application

As neither of you are eligible for this travel insurance, we can't continue with your application

The other account holder is eligible for the travel insurance, please continue with the application

Step 2 of 5
Warning

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Your bank account details

We're asking for this information so that we can check your eligibility for this complimentary travel insurance. We won't be taking any payment from your account.

This should be in the format 401234 without hyphens or spaces
You'll find this in the invitation email we sent you
Step 3 of 5
Warning

Please correct these errors

Your personal details      

Please provide an email address that we can use to contact you if we have any questions about your application

Are you registered with a doctor in the UK (including Channel Islands and Isle of Man)?

Because you're not registered with a UK doctor, we can only offer you restricted cover. This means that you're not covered for medical claims. If you register with a UK doctor at a later date, this limitation will be removed. In the meantime, please continue to answer the medical details questions on the following page.

Other account holder's personal details

Please provide an email address that we can use to contact you if we have any questions about your application

Is the other account holder registered with a doctor in the UK (including Channel Islands and Isle of Man)?

Because the other account holder isn't registered with a UK doctor, we can only offer them restricted cover. This means that they’re not covered for medical claims. If they register with a UK doctor at a later date, this limitation will be removed. In the meantime, please continue to answer the medical details questions on the following page.

Step 4 of 5
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Your medical details

We need to know if, in the last 12 months, you or anyone to be covered by the policy have had an illness, injury or disease for which you have:

  • been prescribed medication, including newly prescribed or repeat prescriptions
  • received or are awaiting medical treatment, tests or investigations
  • been referred to, or had a follow up, with a specialist
  • been admitted to hospital or had surgery

Do any of these statements apply?

Please check the accepted conditions list (PDF, 108 KB) to see if your condition is shown.

Are the medical conditions on our accepted conditions list?

This policy does not cover:

  • pre-existing medical conditions unless the only conditions an insured person has are on the accepted conditions list, or they’ve been disclosed to and accepted in writing by the insurer
  • there is no cover for any undiagnosed symptoms

Please call our Medical Risk Assessment Team on 0800 051 7457 so we can check if we're able to provide cover for the condition or conditions

Please call our Medical Risk Assessment Team on 0800 404 6776 so we can check if we're able to provide cover for the condition or conditions

Lines open:

Monday to Friday 8am to 8pm

Saturday 9am to 6pm

Sunday 10am to 2pm 

(except Christmas Day, Boxing Day and New Year's Day)

Your policy cover is restricted. This means your policy won't cover claims linked to pre-existing medical conditions until they’ve been screened and accepted in writing by our Medical Risk Assessment Team. Occasionally we’re unable to offer cover for certain medical conditions. If this happens you may be able to get cover from a specialist insurer and following your screening, we’ll provide you with further details.

You'll have been given this during your screening call

If in doubt please call our Medical Risk Assessment Team on 0800 051 7457

If in doubt please call our Medical Risk Assessment Team on 0800 404 6776

Other account holder's medical details

Answer these questions for the other account holder only.

We need to know if, in the last 12 months, the other account holder or anyone to be covered by the policy have had an illness, injury or disease for which they have:

  • been prescribed medication, including newly prescribed or repeat prescriptions
  • received or are awaiting medical treatment, tests or investigations
  • been referred to, or had a follow up, with a specialist
  • been admitted to hospital or had surgery

Do any of these statements apply?

Please check the accepted conditions list (PDF, 108 KB) to see if the other account holder's condition is shown.

Are all the other account holder's medical conditions on our accepted conditions list? 

This policy does not cover:

  • pre-existing medical conditions unless the only conditions an insured person has are on our accepted conditions list, or they’ve been disclosed to and accepted in writing by the insurer
  • there is no cover for any undiagnosed symptoms

The other account holder needs to call our Medical Risk Assessment Team on 0800 051 7457 so we can check if we're able to provide cover for the condition or conditions 

The other account holder needs to call our Medical Risk Assessment Team on 0800 404 6776 so we can check if we're able to provide cover for the condition or conditions

Lines open:

Monday to Friday 8am to 8pm

Saturday 9am to 6pm

Sunday 10am to 2pm 

(except Christmas Day, Boxing Day and New Year's Day)

Your policy cover is restricted. This means your policy won't cover claims linked to pre-existing medical conditions until they’ve been screened and accepted in writing by our Medical Risk Acceptance Team. Occasionally we’re unable to offer cover for certain medical conditions. If this happens you may be able to get cover from a specialist insurer and following your screening, we’ll provide you with further details.

The other account holder will have been given this during their screening call

If in doubt please call our Medical Risk Assessment Team on 0800 051 7457

If in doubt please call our Medical Risk Assessment Team on 0800 404 6776

Step 5 of 5
Warning

Please correct these errors

Check your details

You're almost done. Just check your answers and agree to the terms and conditions.

What type of bank account do you have?
—
Is it a sole account or a joint account?
—

Your details

Is your age between 18 and 69?
—
Is your age between 18 and 79?
—
Is your permanent home in the UK?
—

Other account holder details

Do you have permission of the other account holder to provide their details?
—
Is the other account holder aged between 18 and 69?
—
Is the other account holder aged between 18 and 79?
—
Is the other account holder's permanent home in the UK?
—

Bank account details

Sort code
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Account number
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Customer reference number
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Your personal details

First name
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Last name
—
Email address
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Your date of birth
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Your date of birth
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Are you registered with a doctor in the UK (including Channel Islands and Isle of Man)?
—

Other account holder's personal details

First name
—
Last name
—
Email address
—
Other account holder's date of birth
—
Other account holder's date of birth
—
Is the other account holder registered with a doctor in the UK (including Channel Islands and Isle of Man)?
—

Your medical details

Do any of these statements apply?
—
Are the medical conditions on our accepted conditions list?
—
Have you called our Medical Risk Assessment Team?
—
Have you called our Medical Risk Assessment Team?
—
Your screening reference
—

Other account holder's medical details

Do any of these statements apply?
—
Are all the other account holder's medical conditions on our accepted conditions list?
—
Has the other account holder called our Medical Risk Assessment Team?
—
Has the other account holder called our Medical Risk Assessment Team?
—
The other account holder's screening reference
—

Policy documents

How would you like to receive your policy documents?

Terms and conditions

Do you understand and agree with the following? 

  • You've reviewed the Premier Travel Insurance Product Information Document (PDF, 203KB), which provides an overview of the cover. You will be able to benefit from the policy and it will meet your needs.
  • You've read the HSBC Travel Insurance Policy Wording: HSBC Private Banking, HSBC Premier (retained Jade benefits) and HSBC Premier Accounts (PDF, 452KB), which gives full details of the cover, limitations and exclusions.
  • You must tell us if any details change in future. If you don't, any claim you make may be declined and your policy may be cancelled.
  • You've considered the limited information we've provided and compared it against any other travel insurance you have.
  • Until any pre-existing medical conditions not shown on the accepted conditions list have been screened by our Medical Risk Assessment Team, you have restricted cover.
  • If you don't agree with the terms and conditions your account will continue without travel insurance. If your needs change in the future and you're eligible, travel insurance can be added to your account at a later date. To do this you will need to contact us on 03457 70 70 70 to book an appointment.

Do you understand and agree with the following? 

  • You've reviewed the Premier (retained Jade benefits) Travel Insurance Product Information Document (PDF, 257KB), which provides an overview of the cover. You will be able to benefit from the policy and it will meet your needs.
  • You've read the HSBC Travel Insurance Policy Wording: HSBC Private Banking, HSBC Premier (retained Jade benefits) and HSBC Premier Accounts (PDF, 452KB), which gives full details of the cover, limitations and exclusions.
  • You must tell us if any details change in future. If you don't, any claim you make may be declined and your policy may be cancelled.
  • You've considered the limited information we've provided and compared it against any other travel insurance you have.
  • Until any pre-existing medical conditions not shown on the accepted conditions list have been screened by our Medical Risk Assessment Team, you have restricted cover.
  • If you don't agree with the terms and conditions your account will continue without travel insurance. If your needs change in the future and you're eligible, travel insurance can be added to your account at a later date. To do this you will need to contact us on 03457 70 70 70 to book an appointment.

Do you understand and agree with the following? 

  • You've reviewed the HSBC Private Banking Travel Insurance Product Information Document (PDF, 114KB), which provides an overview of the cover. You will be able to benefit from the policy and it will meet your needs.
  • You've read the HSBC Travel Insurance Policy Wording: HSBC Private Banking, HSBC Premier (retained Jade benefits) and HSBC Premier Accounts (PDF, 452KB), which gives full details of the cover, limitations and exclusions.
  • You must tell us if any details change in future. If you don't, any claim you make may be declined and your policy may be cancelled.
  • You've considered the limited information we've provided and compared it against any other travel insurance you have.
  • Until any pre-existing medical conditions not shown on the accepted conditions list have been screened by our Medical Risk Assessment Team, you have restricted cover.
  • If you don't agree with the terms and conditions your account will continue without travel insurance. If your needs change in the future and you're eligible, travel insurance can be added to your account at a later date. To do this you will need to contact your Relationship Manager.

Thanks for applying

You're now covered by HSBC Worldwide Travel Insurance. This cover is provided on the basis that you hold the qualifying account and continue to meet the eligibility criteria.

 

Please keep this reference number handy in case you need to contact us.

Reference number: ${refNo}

What happens next?

 

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