For the latest coronavirus travel guidance, take a look at what’s covered under HSBC Travel Insurance.
Premier Worldwide Travel Insurance is available to HSBC Premier account holders. Check eligibility.
What's covered?
Our cover gives you, your partner, your dependent children and grandchildren worldwide protection.
Premier Worldwide Travel Insurance is underwritten by Aviva Insurance Limited. Policy terms and conditions apply.
Please review the Premier Worldwide Travel Insurance Product Information Document below for an overview of the features, limitations and policy exclusions.
HSBC Premier
Travel Insurance claims
Before you travel
Coronavirus advice
Read our guide to how coronavirus might affect your Travel Insurance.
For full details of the policy cover and our privacy notices please review the Policy Wording and Privacy Notice below.
If you're travelling in the EU, see how Brexit could affect you.
If you need to prove you have Travel Insurance, you can ask Aviva for confirmation of cover.
Make a claim
Be sure to contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.
If you don't need urgent medical attention, you can make a claim online.
Travel claims line
0800 051 7459
Lines are open 24 hours a day, 365 days a year.
We may monitor or record calls.
Customer services
Textphone
03457 125 563
Lines are open 24 hours a day, 365 days a year.
We may monitor or record calls.
Medical assessment
Lines are open 08:00 to 21:00 every day, except Christmas Day, Boxing Day and New Year's Day – although this may be subject to change because of coronavirus.
We may monitor or record calls.
Medical emergency
Outside the UK (+44) 1603 605 135
Inside the UK 0800 051 7458
Lines are open 24 hours a day, 365 days a year.
We may monitor or record calls.