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Premier Worldwide Travel Insurance

As an HSBC Premier customer, you could enjoy the benefits of Premier Worldwide Travel Insurance at no extra cost
Cyclists

Premier Worldwide Travel Insurance is available to HSBC Premier account holders. Check eligibility.

 

What's covered?

Our cover gives you, your partner and any dependent children worldwide protection. That means we're here to help whether you've booked a long weekend in the UK, skiing in the Alps or travelling overseas.

Premier Worldwide Travel Insurance is provided by Aviva Insurance Limited. Policy terms and conditions apply.

Please note: Holidays in the UK, Channel Islands and Isle of Man will only be covered if they include two or more consecutive nights stay in pre-booked holiday accommodation.

 

What's not covered

  • Pre-existing medical conditions unless listed as an accepted condition, or disclosed to and accepted in writing by the insurer
  • Any leisure activities shown as excluded in the policy document
  • If you are aged 70 or over
  • Missed departure on trips within the UK, or due to strike if the date of strike is known at the time of booking
  • Winter sports beyond the 31 day trip limit
  • Business trips which involve manual work or dealing with the public
  • Claims for death, injury, illness or disability are not covered if they result from the misuse of alcohol or drugs

Please note, all trips must begin and end in the UK, Channel Islands and Isle of Man.  

Things to bear in mind before you travel

Please take the time to read these important documents before you begin your trip.

Make a claim

Be sure to contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible. 

Travel claims line

0800 051 7459

Lines open 24 hours a day
Calls may be monitored or recorded.

Customer services

03457 707070

Lines open 24 hours a day
Calls may be monitored or recorded.

Medical assessment

0800 051 7457

Lines open 8am to 9pm Monday to Sunday (closed Christmas Day, Boxing Day and New Year’s Day)
Calls may be monitored or recorded.

Medical emergency

Outside the UK (+44) 1603 605 135

Inside the UK 0800 051 7458

Lines are open 24 hours a day, 365 days a year. Calls may be monitored or recorded.

Frequently Asked Questions

Listening to what you have to say about our services matters to us.