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Branch finder

Simply enter your postcode or location below to find your nearest branches on the map

Could we save you a trip? Before heading to a branch, take a look at whether you can do what you need online.

Branch Locator

The use of the above map function and information provided by Google is subject to its "Terms of Use". HSBC makes no representation and accepts no responsibility as to its accuracy or completeness.

The links to "Google Maps" and "Terms of Use" contained within the above map will exit HSBC's website when clicked. HSBC assumes no liability or control for your use of this link.

You can also use the Post Office® for your everyday banking

If you have a current account, you can use your debit card to check your balance, withdraw or deposit cash at any of the 11,500 Post Office locations across the UK. Use the Post Office branch finder to find your nearest one and check opening times.

Accessibility in our branches

Our accessible branches have the following:

  • a hearing loop
  • an accessible ATM either inside or outside
  • access to the branch via a ramp, lift or portable ramp
  • an internal accessible lift or ramp
  • varied counter heights
  • quiet hour
  • sign language
  • see-through face coverings

 

Specific accessibility features will vary depending on the branch layout.

A non-accessible branch has no wheelchair access and more than one of the accessible features is also missing.

Some of our branches are partially accessible. This means they're missing one or more of the features mentioned above, generally because of building regulation restrictions. Those branches will look to offer alternative support where possible or direct you to the nearest branch which is more suitable for you. We also continue to recommend taking a look at our online and mobile banking services.

Branch quiet hour

We understand the importance of making our branches inclusive and accessible for everybody.

From 25 October 2021 we'll be running a daily quiet hour, between 14:00-15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.

During quiet hour, there will be:

  • a designated quiet space, if you need it
  • a reduction of noise - HSBC UK radio will be switched off
  • increased awareness and support from staff

Branch formats

We now have 3 different formats for our branches:

  • Full Service Branch
  • Digital Service Branch
  • Cash Service Branch

Please take a look at how the formats differ before planning your visit.

We’ve published Impact Assessments and Stakeholder Reports for branches changing to the Digital Service Branch format.

Community Pop Up Events

Our Community Pop Up Events are a great way to learn about how to make the most of banking with us.

You can have face-to-face conversations with some of our branch experts in selected local communities across the UK. 

Branch closures

Closure Impact Analysis and Stakeholder Engagement reports

Making sure we have a sustainable branch network that is fit for the future is essential to us and decisions to close branches are not taken lightly. In recent years, as more digital capability has been introduced, our customers are increasingly using Online, Mobile and Telephone banking.

  • over the past 5 years the number of people using HSBC branches has fallen by a third
  • 90% of people do their banking online, using our app or by phone
  • 99% of cash withdrawals are made at an ATM

As a result, we sometimes have to make the difficult decision to close a branch. HSBC fully supports and follows the industry-wide Access to Banking Standard introduced by UK Finance in May 2017 (and previously the Access to Banking Protocol). 

2021 / 2022 Branch Closure Reports 

You might be interested in

Mobile banking

 

Keep track of your balance and transactions when you're on the move.

Express banking

 

Express banking machines are a quick, easy and secure way to do everyday banking transactions in branch.

Banking made easy

 

From explaining paying-in slips to learning more about our cheque clearing process, you can discover all the things we've created to make banking easy.

Online banking

 

Information, demos and troubleshooting guides to help you use online banking and your Secure Key.

Customer support

 
It's easy to answer your query online. Visit our Help page to find out how.