Top of main content

Branch banking

Do your banking in person

Express bank machines

A quick and easy way to carry out everyday banking transactions:

  • View & print transactions
  • Make a payment
  • Check your balance
  • Transfer money
  • Manage standing orders/direct debits
  • Pay bills

We have been shortlisted for the Consumer Moneyfacts Awards 2019. Vote now to be put in a prize draw for £1000 from Moneyfacts!
UK residents and 18+ only. Voting ends 16th of November.

HSBC Cash machines

Day or night you can withdraw cash, check your balance, top up your phone and more:

  • Cash withdrawals
  • Print mini statements
  • Charity donations
  • Money transfers
  • Credit card payments
  • Mobile top ups
  • Balance enquires

Post Office® services

If you have a current account, you use your debit card to check your balance, withdraw or deposit cash at any of the 11,500 Post Office locations across the UK. To find your nearest office or check opening times: Branch Finder | Post Office 

Paying-in slips

If you have cash or cheques to pay into your account, you'll need to use a paying-in slip. These slips can be found in any branch, and all you need to do is write the information in the relevant fields. Ask branch staff if you require assistance.

Please note, you don't necessarily have to be the account holder to pay money in to one of our customer's accounts.

 

Useful information

Cash withdrawals will be deducted from your daily withdrawal limit.

You can also deposit cheques using a pre-printed HSBC credit slip. This will take one day longer to reach your account than those paid in at HSBC branches, if you pay your cheque in before the Post Office® branch cut-off time. Please ask your Post Office® branch for details of the cut-off time. You will also need to use an HSBC Post Office® cheque deposit envelope which is available from Post Office® branch counters.

In certain circumstances, subject to status, we may offer a cheque encashment service at Post Office® branches to customers who are unable to use a Chip and PIN card. Please contact us for further information regarding this service. We may withdraw this service at any time based on account conduct.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.