How to set up a standing order

A standing order is a regular payment of a specified amount to another account. Setting up a standing order can reduce the amount of admin you have to do and help ensure you never miss a payment on something important like your rent.

Setting up a standing order online

The fastest way to set up a standing order is online. For HSBC customers registered for online banking, you can follow these steps:

  1. Log on to online banking
  2. Click on ‘My banking’
  3. Select ‘New payment or transfer’
  4. Fill in the information required
  5. Under ‘Date’ select ‘Standing order’
  6. Confirm the details

Setting up a standing order in branch

If it’s convenient, you can also go into your closest branch to set up a standing order. Make sure you have some identification and also details of who you’ll be paying handy.

Changing or cancelling a standing order

If you need to change or cancel a standing order you will have to let your bank know. Depending on your bank it may take some time for them to process, so it’s a good idea to do in advance if possible.

For HSBC online banking customers, you can change the amount of a standing order or cancel a standing order online by following these steps:

  1. Log on to online banking
  2. Click on ‘Manage’
  3. Select ‘Standing orders and future payments’
  4. Select either ‘Edit these details’ or ‘Cancel’ 
  5. Make the relevant changes

What next?