What would you like help with?
Get practical guidance if you’re worried about how your finances might be affected by coronavirus.
Support using your card
Find out how to activate or request a new card, as well as report one that’s been lost or stolen.
Credit card tips
Learn about credit card charges, why APR matters, what a credit score is and other useful topics.
What other people are asking
What is a Digital Secure Key?
What's the best way for me to make credit card payments?
How do I set up, amend or cancel a Direct Debit?
Where can I find out more about online payments?
How can I get help with my debit or credit cards?
More help with everyday banking
Reset your digital banking details
An interactive PDF to help you with forgotten passwords and digital reset needs.