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  1. Take a look at our Frequently Asked Questions (FAQs) below to see if there's a quick answer to your query.
  2. You can also try asking us on Live Chat. If the option is showing on the left of your screen, we have an agent ready and waiting to answer your questions.

Otherwise, there are lots more useful articles to explore under our Help topics.

 

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Help topics

help secure key
 

An interactive PDF to help you with forgotten passwords and digital reset needs. 

help query
 

If you don’t recognise a transaction, you’ll find everything you need to know here.

Man using card at the shop
 

Get help and support if you are facing any issues with your banking, cards or lost or stolen.

Mobile banking on the go
 

Quick links to help you manage your banking including making payments and closing an account.

Family moving in into new home
 

Simply enter your postcode or location to pinpoint your nearest branch on the map.

Man using tablet at home
 

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