Switch Mortgage | Mortgage Renewal

HSBC UK
Mortgages
Manage your mortgage
Switch your mortgage deal

Switch with us and you'll get rates just for you

If you've got an HSBC mortgage or a buy-to-let mortgage and your current rate is coming to an end, you could choose a new deal up to 90 days before.

If you have opted to make temporary interest-only payments on your mortgage under the Mortgage Charter, you'll need to speak to us to switch.

Switch now

Dedicated rates

When it's time to switch, we've got mortgage rates just for our existing mortgage customers.
Get a new deal quickly

As you're already with us, it's quicker to switch rates – it can often take between 4 to 8 weeks to move to another lender.
Choose your rate in advance

Select your mortgage rate up to 90 days before your current rate comes to an end, without paying an early repayment charge.

No credit check or full application

We don't need to check your eligibility or credit rating.
Hassle-free property valuation

We’ll complete a digital valuation of your property.
You don't need a solicitor

Switch your rate with us and you won't need a solicitor, but you will if you move lender.

Think carefully before securing other debts against your home.

Your home may be repossessed if you do not keep up repayments on your mortgage.

How to switch your rate

1. Get ready to switch your rate

We’ll send you reminders when your rate is due to end. You could choose a new deal up to 90 days before, or switch at any time subject to any early repayment charges.

2. Choose a rate

Take a look at the latest rates for our mortgage customers, and you'll find a selection available to you, based on your mortgage balance and property value. Then, choose one to switch to.

3. Renew your rate

Chosen your rate and ready to get a new deal? You can switch online - even if you're not registered for online banking. If you need help to complete your switch, speak to us.

Got a question?

You’ll find lots of answers in our frequently asked questions section FAQS.

If you can’t find what you need here, the best way to get the answer you need is to use our chat service. This is available from 08:00 to 18:00 Monday to Friday.

Switch your rate online

If you’re happy to choose your own rate and are up to date with your mortgage payments, you can make the switch yourself online.

All you need is your mortgage account number, full name, date of birth, UK mobile number and a valid email address.

If you have opted to make temporary interest-only payments on your mortgage under the Mortgage Charter, you'll need to speak to us to switch.

To make things simpler, when you switch rates online, we only need one of you to do this.

How does it work?

Decide between yourselves which one of you will switch the rate. We’ll take this to mean that you have given your other borrower permission to switch for you.
The borrower who has permission begins the rate switch. As part of this, they’ll confirm to us that they have your permission to switch rates.
To keep you both informed throughout, we'll need a UK mobile phone number and valid email address for each party (which cannot be the same). This will make sure both of you receive information on your new rate before you go ahead.
The borrower who has permission can then accept the rate switch offer for both of you.

Let us know immediately if you don’t want your joint borrower to switch for you, by calling us on 0800 169 6333.

What other options do I have to switch rates?

If you’d prefer to do the rate switch with your joint borrower, you can do this over the phone with one of our mortgage specialists, we will be happy to help on 0800 169 6333.

Switch online This link will open in a new window

Already started a rate switch?

Select 'Continue your switch' if you've already started a switch online, or with us over the phone and we’ve told you that you can complete it online.

Continue your switch This link will open in a new window

Speak to us to switch your rate

If you have a Buy to Let mortgage please follow option 1.

1. Switch your rate

If you know what rate you want, but need some help making the switch, you can do this with one of our mortgage team.

If you have a residential mortgage, as you’ll be telling us the rate you want, we won’t assess if the product you chose meets your needs. You also won’t benefit from any of the protections that the Financial Conduct Authority rules would give you if you chose to receive advice.

Book an appointment This link will open in a new window

2. Initial discussion

If you're not sure whether you're ready to proceed and would like to ask us some questions, we can offer you a 30 minute initial discussion with one of our mortgage advisers. Our advisers will answer any questions you may have, before booking a follow up appointment for you to complete your rate switch.

Book my 30 minute initial discussion This link will open in a new window

3. Advice for switching your rate

If you're ready to proceed and would like advice to choose the best rate for your needs and circumstances. you can make an appointment with one of our mortgage advisers who will complete your advised rate switch.

Book my 2 hour appointment This link will open in a new window

Watch a video to help you switch

Download Transcript This link will open in a new window

What happens if you choose not to switch

If you don't switch rates when your current HSBC fixed-rate or 2-year tracker mortgage comes to an end, you'll be automatically moved onto our Standard Variable Rate.

This rate is variable and can change. This means your monthly payments could go up or down at any time.

Discover more about the types of mortgages we offer.

What happens if your remaining term is less than the term of our current available rates

If your remaining term is less than the term of our available rates, contact our mortgage specialists to find out what options may be available. Call 0800 169 6333 to speak to us.

Frequently asked questions

We use the House Price Index (HPI) to value your property, instead of valuing it manually. This allows us to use the movement of house prices in your region to estimate its current value.

If you’re coming to the end of your mortgage’s fixed-term rate and you've received a letter from us, the HPI valuation will be included in your letter.

Yes, but if you want to change the term of your mortgage at the same time as getting a new deal, you will need to complete a new mortgage application.

You can either do this online or by arranging a call with one of our advisers.

If you're planning to move home and want to take your existing mortgage with you, you can apply to keep your current deal until it expires.

If you need to increase your borrowing to buy your new home, any additional funds will need to be taken on a new deal and you’ll need to complete a new application. This can be done online or with one of our mortgage advisers. As this will be a credit scored application, you may need to provide supporting documents.

If you’re reducing your borrowing and currently have a fixed rate, an early repayment charge may be payable.

You can find your mortgage account number on your mortgage statement or offer. You can also find this on the mobile app or by logging onto your online banking and going to ‘My Accounts’.

In most cases, you won’t need to provide any documents to switch your rate.

If you'd like any advice before switching from our specialist mortgage team, we may ask for extra documents to make sure we can give you appropriate advice. We’ll let you know if we need anything from you.

Yes, you can change your mind during the switching process up until your new rate takes effect.

After this time, you’ll be bound by the terms and conditions of your new mortgage, which may include early repayment charges if you decide to transfer to a different mortgage rate.

You should speak with your adviser if you’re thinking of changing your new rate or cancelling the switch. They’ll help you find another suitable product and / or let you know of any risks and implications of cancelling the switch.

Yes. Visit the 'My Mortgage' hub page and follow the on-screen prompts to change rate or cancel.

Any product fees paid upfront will be returned to you within 3-5 working days. Sometimes, one of our team may need to contact you to confirm the details of the card we’re returning your payment to. Any product fees you’ve added to your mortgage will also be removed.

Call our mortgage team on 0800 169 6333 to discuss your options.

Lines are open:

Monday to Friday: 08:00 to 20:00

Saturday and Sunday: 09:00 to 17:00

Your Loan to Value (LTV) is the size of your mortgage loan relative to the property’s value, as a percentage. For example, if you have a mortgage of £75,000 on a house that’s worth £100,000, you'll have a LTV of 75%.

It’s good to know your Loan to Value as it lets you see which rates are available to you.

If you have more than one mortgage loan on the same property, you’ll need to add up the sums outstanding on all of your loans to work out your LTV.

If your Loan to Value is above 90%, you’ll need to call our mortgage team on 0800 169 6333 to help you switch to a new deal.

Switch your mortgage deal

Switch with us and you'll get rates just for you

How to switch your rate

1. Get ready to switch your rate

2. Choose a rate

3. Renew your rate

Got a question?

Switch your rate online

Is your borrowing in joint names?

Already started a rate switch?

Speak to us to switch your rate

1. Switch your rate

2. Initial discussion

3. Advice for switching your rate

Watch a video to help you switch

Introduction to switching rates

What happens if you choose not to switch

What happens if your remaining term is less than the term of our current available rates

Frequently asked questions

How is my property valued when I switch my mortgage rate?

Can I switch to a new deal and change my term at the same time?

Where can I find my mortgage account number?

Will I need to provide any documents to switch to a new rate?

Can I change my mind once I've chosen to switch to a new mortgage deal?

What should I do if I received advice on a new rate, but want to change the rate or cancel the switch?

Can I change my new rate or cancel the switch if I chose the rate without receiving advice?

What happens to any product fees paid to secure a new rate, if I then change rate or cancel the switch?

I paid an early repayment charge to leave my current rate when choosing a new rate, what should I do if I change rate or cancel my rate switch?

How is my Loan to Value calculated?

Customer support