Switch your mortgage deal

If you’re on a fixed-rate and choose to start your new rate before your fixed rate period has ended, you are likely to incur an Early Repayment Charge (ERC). Please refer to your mortgage offer document and visit early repayment charges for further information.

If you’re on a tracker rate or on our standard variable rate you can change your rate at any time without incurring an ERC.

Whatever your future plans are, we’re here to help. If you’re thinking of moving home and would like to take the remaining period of your existing deal with you, borrow more or change your mortgage term, we’d love to help put your plans into action. Call us on 0800 169 6333.

We estimate the value of your property using the House Price Index (HPI) which tracks the movement of house prices in each region.

Your Loan to Value (LTV) is best described as the size of your mortgage loan relative to the property’s value expressed as a percentage. For example, if you have a mortgage of £75,000 on a house that’s worth £100,000, you have a LTV of 75%.

It’s good to know your Loan to Value as it lets you see which rates are available to you.

If you have more than one mortgage loan on the same property, you’ll need to add up the sums outstanding on all of your loans to work out your LTV.

If you want to change the term of your mortgage at the same time as getting a new deal, you'll need to complete a new application. You can either do this online or on the phone with one of our advisers. If you'd like to speak to us, call us on 0800 169 6333.  As part of your application, you may need to provide supporting documents.

If you're planning to move home and want to take your existing mortgage deal with you, you can apply to keep your current deal until it expires. 

If you need to increase your borrowing to buy your new home, any additional funds will need to be taken on a new deal and you’ll need to complete a new application. This can be done online or with one of our mortgage advisers. As this will be a credit scored application, you may need to provide supporting documents.

If you’re reducing your borrowing and currently have a fixed rate, an early repayment charge may be payable.

Yes, you can arrange a new deal online if you have a joint mortgage, whether you're registered for online banking or not.

If you're not yet registered for online banking, just select 'Get started' and all you'll need is your mortgage account number, full name, date of birth and your UK mobile number that's registered with us to receive a one-time passcode. 

Or, if you're already registered for online banking select 'Log on to switch'. 

Once the first person has completed the process, the second person must then log on and accept the offer. Once you've both accepted your offer and paid any booking fees, you’ll have done everything and your new deal will start when you want it to.