Stay alert, stay safe
We tend to think of fraud as something that happens to other people. In reality, anyone can be a target, so it's important to stay alert.
There are lots of things we do to protect you, but learning about common scams and the tactics criminals use can help you spot when something's not right.
Remember, we'll never ask you to:
- tell us your card’s 4-digit PIN
- share your online banking password or Secure Key code
- transfer money anywhere, including to a 'safe' account
- send us your card, cheque book or cash
Stop, challenge, protect
If you're contacted out of the blue by phone, email or text:
- stop - taking a moment to stop and think before parting with your money or information could keep you safe.
- challenge - could it be fake? It's ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
- protect - check with someone you trust, such as a friend or family member and contact the company directly.
HSBC Fraud and Cyber Awareness app
Learn about fraud and scams
Latest scam warnings
New scams emerge all the time. Stay in the loop with our frequently updated list.
Don't get caught out by a scam. Find out how to spot them and what you can do to avoid them.
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